Sonesta ES Suites Orlando

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2752 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great hotel for business or leisure

    Reviewed by robinjohnson2() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at the Sonesta while attending a conference. This is a great facility for business travel as it allows 2 people to stay in the same room with their own private bedroom and bathroom. Also provides a kitchen and living area that can be used for relaxation or work. Hotel is located in an excellent location with lots of drug stores, small grocery stores, and restaurants within walking distance. Directly on the trolley line for easy hop on and hop off access.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    The staff make the hotel

    Reviewed by Samantha L(London, United Kingdom) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed here for 21nights the hotel looks lovely on the outside and have everything on your doorstep. If your using the I.trolley its perfect because you have a stop right outside the hotel. Although the hotel do a bus shuttle to theme parks. The pool was on the smaller side (29 sunbeds around the pool) and closed kind of early which was a shame because after a busy day you just want to chill out and cant for long. The hotel bar didn't open till 5pm every night and closed 9pm and when your having a pool day and want a light drink not very good. The room its self had mold in places and smelt of it.. probably due to the AC unit. The room was spacious and tidy. They say the house keeping do a light clean everyday and every 5th day a deep clean. We couldn't tell which day was which. They made the beds, fresh towels and empty the bin but no sweeping of the floors. We did have an incident when using the washing room, Someone took our wet clothes out the dryer and left them on the table and used our time we had paid for. Spoke to the lovely lady at reception and she gave us back our money (thank you again). Overal the hotel was average but the staff are amazing Tyler at reception and the lady he often worked with (cant remember her name sorry!) Couldnt do anymore for us and so so friendly. ** I would say if you have young children or a light sleeper maybe request a back room as it can get kind of loud across the road on the Icon area some nights (not hotels fault)**

    Sonesta suites I drive Holmes family 2019

    Reviewed by sophieholmes123() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fantastic hotel! Right on the best bit of idrive, lots of restaurants bars near by so much choice. Hotel was clean felt safe an the staff were all really friendly would definately recommend this hotel and we will definately be back :) the breakfast is also a bonus saved us a fortune as a family an time in the mornings.

    Good Hotel

    Reviewed by 455kayc(Southampton, United Kingdom) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have just returned from a two week stay here in a one bedroom apartment. The room was very spacious, big fridge freezer and a tv in the lounge and bedroom. The complimentary breakfast was good, pastries, yoghurts, fruit, pancakes,cereals, a couple of hot choices, oatmeal, toast, juice,tea and coffee. If we wanted an American breakfast we popped over to Denny’s a couple of times during our holiday which is a 5 minute walk away. We never had time to use the pool but it was open until 10pm and looked inviting.We did use the laundry room once which was very handy. The reception staff were very friendly and helpful with anything you needed. The location was fantastic, just across the road from the icon 360 park. Loads of restaurants within walking distance. We loved Bahama Breeze the coconut shrimp there is delicious. The shuttles were good to the parks but we found Uber very good to use if the timings didn’t suit us. We would recommend this hotel and if we return to Florida would stay here again.

    Excellent service great location

    Reviewed by Gill C() on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the hotel for 2 weeks in September,. Very good customer service and friendly staff. Breakfast is a bonus, and having an apartment rather than the standard 2 double beds in a room with no kitchen or living area, makes it a sensible choice over most of the motel/hotels on I drive. Best possible location, this is the first time (after over a dozen trips to florida) that we didn't have a car, and thanks to free park transfers, the Idrive trolley, and Ubers we didn't miss it too much. Icon park bang opposite, nice place for an evening walk, the Eye and Tussauds worth a visit. I havr seen comments about a smell in the rooms,and dirty floors, we had no problem in 525. The cleaners did miss on 2 occasions, but it wasn't an issue,(i can make my own bed for 1 night!!) overall will happily return to Sonesta. Some tips for new visitors, our favourite eateries are Cicis pizza, with a coupon 2 can have ayce buffet and drink for about $13.For a really nice evening meal we love Olive Garden, both places a short walk from hotel. For Idrive trolley tickets we got them b4 we left, for £9.98 each front Orlando attractions. (14 day). We took an Uber to the nearest Walmart on Turkey Lake Rd on our 1st day for $7.50, to stock up the fridge with drinks etc. Walgreens opposite is fine but not as much choice and a bit more expensive.