Renaissance Palm Springs Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 254 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Nice setting, but a bit lacking overall

    Reviewed by eileenvf(Pittsburgh, Pennsylvania) on Feb 15, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The setting is beautiful and the pool area is nice. The rooms are not overly large and very lacking in storage - basically be prepared to live out of your suitcase for your stay. The location is a bit away from downtown Palm Springs, an easy short drive, otherwise somewhat of a walk. No real restaurants in the hotel, the main one is only open for breakfast, otherwise just a bar to grab a bite to eat, so expect to go out to dine.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-3

    Inconsistent

    Reviewed by martys654(Boulder) on Feb 13, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I typically stay at Marriott properties when available because I find them consistent and reasonable value for the money. That being said, this property should have been rated higher. It is very clean and had nice staff. The hotel has great views and a nice pool area. We stayed in a rom with a king bed that overlooked the pool. However the room had no dresser. There was not enough storage area in the closet for two people staying several days. It would have been nice to have robes given that the pool is a major draw for visitors coming from “snow country”. Upon request robes were proved as well as an extra suitcase rack, though neither showed up until several hours after check-in and required a second call to the front desk. Self-parking is $30.00 in an unsecured on-site lot. If you are a Marriott member it’s $20.00. The room rates are not cheap and adding the parking fee feels unjustified. A big part of being in Palm Springs is being outside but if you plan to watch TV, you’ll find a pretty meager channel lineup with little or no premium content. Also, food and drink service at the pool or in the restaurant must have very restricted hours as I never saw the restaurant open and barely saw any staff at the pool, except when they were closing down at 2pm in the afternoon. There’s no free morning coffee in the lobby but Starbucks is for sale at the bar. Expect to pay a premium for it. Would I stay here again? Not sure.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-4

    Business trip

    Reviewed by R0se64(Hanahan, South Carolina) on Feb 11, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Convenient to airport and convention center. Rooms were spacious with comfortable beds, We stayed 5 nights. Breakfast and lunch in hotel were good. Bar had great service. Banquet meals were terrible. They ran out of food and plates. Breakfast buffet provided by banquet facilities was ok.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-5

    Great hotel!

    Reviewed by D4030QVjenniferw() on Feb 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed for several nights and had a nice experience. The front desk was friendly, our room had a good view, everything was very clean, and it was super convenient to bars and restaurants. Would definitely stay there again.

    Beautiful hotel and grounds

    Reviewed by sonic1us(Overland Park, Kansas) on Jan 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow, just amazing service one of the many bellman they have is named Mark, they all had impeccable first class service and we kept him busy. The hotel lobby is beautiful they have fruit flavored water and fruit available free all day in lobby. There is nice lobby bar with outside pool access. Restaurant has $20 breakfast buffet and other items for purchase. Tip for when using the convention center ask for a room closest or how to get thru the pool for the fastest route. We had a king size room and an L-shaped sofa too. We had a mini fridge and single brew coffee pot. Bathrooms had anti-fog mirrors and were nice. The beds were comfortable. Pizza and movie theaters within walking distance. Large easy parking lot.