TripAdvisor Traveler Rating

We enjoyed our 2nd stay at this timeshare property. Facilities are OK, getting a little old but are kept clean. The pool bar serves great sandwiches a.d selection of cocktails and beers. No special benefits for Marriott Bonvoy elite members at this property. An are that needs improvement was the cleanliness at the tiny gym which is way too small for the size of hotel. Machines are old and filthy. We might try another property next time.

The property is very average. The fitness center is very small for such a large facility. The fitness center was not clean (the floors were dirty and equipment needed to be dusted). If you are not a property owner, there aren't many good golf times open. There are no restaurants on the property. The property is near a busy road so it can be noisy at night with traffic.

This hotel is in a good location and the grounds are lovely. However, upon entering our room it was very dated and the carpet was ripped along the seams! It made the room feel somewhat unclean. Also, in the parking lot were stacks and stacks of old mattresses and box springs which makes me wonder if there was an issue they were dealing with or just upgrading those items! We were expecting to stay in a quality Westin, but got a Sheraton experience!

While the resort was pretty good, our room was very dated. The bed was uncomfortably soft. I don’t have a bad back but after sleeping in this bed my back was sore. The bathtub was very small and looked like it was from the 80’s. I would not stay here again unless they renovated the room.

No resturants on property just a pool bar Hot tub was closed for first 3 days of stay including Christmas eve and Christmas day. Did not clean room on scheduled day and did not bring towels when we asked for replacement. Do not answer service express line. And the pathway connecting to the westin hotel which has resturants, golf and spa is permanently blocked. I have been an owner for over 15 years and by far the worst managed property I have stayed at very disappointed. I would also suggest you support guests with bicycles by having a bike rack and complimentary pump. Instead when I asked to borrow one I received a lecture about not having any and not allowing guests to use if they did.