Hacienda Buenaventura Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3077 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Mexican Fiesta

    Reviewed by taylermoloney(Sydney, Australia) on Oct 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful spanish style resort with great amenities such as the pool, the bar and the all you can eat buffet. That cinnamon bread will stay with me forever, I was obsessed!! Rooms were clean and secure.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Will be back!

    Reviewed by MrMarioA() on Sep 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Booked a weekend here and it changed my life! I was looking to disconnect and relax, this place was small, but definetly provided that. I made friends with "Quick" and Victor, they took care of me, made friendly recommendations and served Great drinks!- ask for Habanero margaritas if you're looking to spice up your day! I will be back and recommend friends and family. Staff here was amazing, ask for Gloria the Supervisor and she will direct you to " Quick" and Victor. Great trip, will definitely be back for another visit!

    Best resort!

    Reviewed by Adali A() on Sep 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I came here for a quick get away. We quickly fell in love! Small resort with lovely bartenders and staff. More specificly Victor & "Quick" made our trip very special. Extremely friendly and they went the extra mile to make us feel at home. Nothing can replace charisma and charm! When you come here ask Gloria- The supervisor, who is super friendly- to direct you to Victor & Quick! Will defienly be back.

    PERFECT STAY!

    Reviewed by socaguy() on Sep 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sweet, short, and to the point review: *Super cute hacienda. The property gives you the true Puerto Vallarta resot feel to it. The rooms are super cool and very roomie. The king size bed we had was comfy and the restroom was something out of a classic high end villa- nothing I've ever seeing! Super clean pool with a bar right next to it. BIG shout out to Victor at the bar! Super friendly and very attentive! The staff was AWESOME! Selene at the front desk checked us in and was super pleasant the entire time--- the whole front desk staff was kind and went above and beyond to ensure my partner and I felt special on our annivesary day--- they decorated the room with flowers and gave us complimentary chocolate covered strawberries. It's located pretty close to everything- El Malecon is only a few minutes away by car and the bus stop is right in front of the hotel. Their breakfast/lunch/dinner is excellent and the staff always attentive. If you want to stay at a charming little BIG secret geme, stay here!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Good value, great memories

    Reviewed by jjang47(Vancouver, Canada) on Sep 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Good value! Stayed here for a week from Sept. 14th - Sept. 21st and it was excellent value for what I paid. The rooms are comfortable and simple. That doesn't work for everyone but it worked for us. We didn't need a fridge (though one is available on request) and we hardly used the TV. We appreciated the air conditioner and the renovated bathrooms. Everything else was fine. One downside to an older building like this one is that there aren't a lot of power outlets available. We had to charge our cellphones/laptop across the room because there wasn't any power outlets near the bed. Not a major inconvenience and not really something the staff can change. Just a fact. The service was excellent. From concierge/reception to servers, bartenders and bellboys. Everyone was friendly, warm and welcoming. The property is very enjoyable-- with theme nights throughout the week and the occasional game of Bingo near the pool! No problems whatsoever with the entertainment. The food was good! I had read that some people were not impressed with the food. We found it tasty! We both enjoy Mexican cuisine so that probably helps. But we tried breakfast, lunch and dinner often and we never had a bad meal. Maybe a little more variety would be nice but that is a very minimal point of criticism. My only request would be... Room service! If this resort offered room delivery of certain foods/drinks, this place would be that much more enjoyable. It's not much but it would be appreciated. The beach club was VERY enjoyable. The bar and snack bar were appreciated and again, the service was excellent. Yes, we had merchants coming by to try and sell us some products and that got a little bothersome but we understood that they are trying to do their jobs and they rely on the beach guests for a living. All in all, it didn't ruin our experience at all and we still got to enjoy some great weather and moments in the ocean. I would recommend Hacienda Buenaventura to a friend. This is a good place and very solid value for what you pay. It's not a mega-resort so don't compare this to the Sheraton, Hilton or anything else. This is an enjoyable resort that is quaint, charming and friendly. I have been to mega-resorts elsewhere (including Cancun) and while they have their own advantages, I am glad that I came here for my visit to Puerto Vallarta. Gracias!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5