Iberostar Selection Playa Mita

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4651 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wonderful experience

    Reviewed by kb8662018(Elgin, Illinois) on Mar 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Have enjoyed stay at Iberostar Playa mita. The entertainment staff are fantastic! Marco classes are great gives you a good workout in water aerobics and has the moves in salsa and Zumba. Geo is very friendly and fun to chat with along with Alex and Pepe by the pool. They all keep things moving along with activities and entertainment a true plus at the resort. Fabiola keeps the drinks coming and seems to have one on her tray waiting for you before you even ask. Armando at the steakhouse has fun serving the meal. The tacos down by the beach are the best I’ve ever had. The resort is clean the staff are following masking and hygiene protocols. Just need more people here to enjoy all that the wonderful staff are doing.

    Amazing staff

    Reviewed by Sightsee645387() on Mar 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Charlie and Gio made the stay so great! The entire hotel staff really make this place amazing, they definitely want to make sure your trip is a fun as possible. The hotel is beautiful and the beach is really clean.

    STAY AWAY!!!!!

    Reviewed by amP2135EX() on Mar 04, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Hanz the assistant manager attempted to bribe us in giving him $100 usd in cash for an upgrade to pocket and keep for himself. He stated the transaction would be only between us. He even had someone escort me to the atm machine. After his interaction with us, we felt very unsafe given that it was way out in the middle of no where. The rooms were very bad, lamps broken, dried blood on curtains, bugs on floor, and outside patio light broken with bulb hanging out. We left after the first night. Hanz the assistant manager should be fired by Iberostar for attempting to bribe a guest and pocket the cash foe himself. How many other people has this happened too. It's sad because Iberostar in Cancun is nothing like this. We will never be back. Stay away, go somewhere else people.

    Went with friends, great resort!

    Reviewed by 511jayh(Lucasville, Ohio) on Mar 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great resort, I really can’t think of anything that I didn’t like about it. It’s a very big resort, so you will be walking some, but it’s very pretty and well kept. Check in was a little slow, but staff was very friendly and rooms were nice. Plenty of food options here and all them were great. Great place to spend a holiday!

    The perfect getaway I needed

    Reviewed by Cabernet_forever(Hamburg, Michigan) on Mar 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I spent a week at this GORGEOUS resort for my winter getaway, and had the most enjoyable and relaxing time as expected. Been to many different Iberostar resorts, and the Playa Mita meets the bar again. The resort offers the most amazing view of the beautiful Pacific ocean, mountains, beach, and an unforgettable sunset which truly took my breath away! Resort was very clean and the sanitization was done everywhere and all the time. Staff was most attentive, fun and friendly. Everyone would always made the time to say Hi, and made sure that you have everything you need. The management team is always going above and beyond to help with any questions. The Public Relations Manager (Vanesa) and her team were wonderful helping me with my inquiries on the latest travel requirements back to US due to the pandemic. This holiday was definitely a "thumbs up" for me!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5