Marival Emotions Resort & Suites

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6798 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Incredible Service in a Heavenly Place

    Reviewed by kimberlybE4166AD() on Apr 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My whole family has been here for nearly a week and we’ve had an incredible time. The staff here is incredible; Christobal Torres and Cesar have taken kind and generous care of us while on the beach and Jose and Rene have been incredible at dinner. We’re so grateful to have these memories as a family—and the staff has made it so comfortable and inviting. The food, service, and setting just cannot be beat. We highly recommend Marival.

    Second trip in as many years!

    Reviewed by rudysias() on Apr 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff are amazing. Our Family Emotions concierge (Karina) did everything from setting up our rooms, getting our Covid tests scheduled, helped with dinner planning, etc. The sports & entertainment team: Charlie, Bibi, Armando, Gino, and the rest are amazing! The evening shows they put on are incredible - and that's after all the activities they do poolside throughout the day. The restaurants are great. Breakfast options include the buffet, and usually Bamba and/or La Pergola offer sit-down options. Dinners are the best though. La Pergola is fine, but the Italian Restaurant and the Mexican restaurant upstairs are simply fantastic. Jose was our favorite, he entertained tableside by making a grasshopper out of a massive blade of grass/leaf, and then did other tricks for the kids. The place is spotless. Covid precautions (masks by staff) and cleaning have been improved upon already impeccable standards. The pool-side bars are another level. A banner shows all the mixers available and their favorite drinks for adults and kids. Tipping is not required nor expected, but you can see the appreciation when you tip. All that said, this place is first and foremost for families. Couples and singles would have fun too, but this place caters to families.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great experience.

    Reviewed by Kornejone(Aguascalientes, Mexico) on Apr 21, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It was a great experience that we enjoyed as a family, in general the food was good, the restaurants have excellent service. Special mention to Dalia, Estefanía and Luis who treated us in a special way in the "Lobby bar". The bathroom in the room was not to my liking, the design is not adequate since it has little privacy.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-4

    Excellent Service

    Reviewed by ralejandroba() on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Dalia and Estefanía from Bar Mirabel treated us excellently, treating us like home. The drinks taste very good and the bartenders' recommendations are very adequate. The fotos un the restaurant inside the hotel have a great taste.

    Great time with the family!

    Reviewed by 262dn(Poway, California) on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We enjoyed an amazing week at Marival Emotions. We had a two bedroom (and 3 FULL bath) suite that was ocean front, and when I say ocean front, I mean only 15 steps to the sand. The grounds are beautiful. We really liked this resort because it didn't feel like a mega-resort. The buildings were spaced out and and didn't feel so "tight". The housekeeping team did a great job timely cleaning the rooms. The grounds crew did an equally great job! Every evening they washed down the pool decks, cushions, even the umbrellas. This place is SPOTLESS! Viaggio tour group hooked us up with a private snorkeling adventure - reasonably priced and well worth it! We also used them for the airport transport, which I highly recommend. The only issues we had were that the gym was closed and the limited food selections. But that is totally understandable and out of their control due to Covid and the restrictions.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5