Caribe Club Princess Beach Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6644 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Teresa from Creperia is the absolute BEST!

    Reviewed by NikaNabi() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We went to Caribe club princess from sept 22 - sept 29. This was our third time at this resort. I have done a trip there with my whole family and a girls trip. One of the reasons we keep going is because of the amazing staff that work there. One of my favourite places to go to is the Creperia because of Teresa. She is the sweetest. Always serving us with a huge smile, making sure we are having fun. We have become good friends with her and every single time we go, it is her we look forward to seeing. She is absolutely wonderful. I recommend anyone who goes to this resort to go to the creperia and to find Teresa.

    My experience at Caribe Club Princess

    Reviewed by Yazmin A(Guaynabo) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I liked the friendly staff, the outdoors activities, the poolbar, a nice cocktail named cocoloco, the facilities overall. I loved El Pilon Restaurant, the food was great, it is beautifly decorated, and you have to try "Chivo guisado". But: They could improve the food, it was not great and sometimes I didn't enjoyed. This include the specialty restaurants (except El Pilon). The most annoying part were the persons who try to sell you tours and gifts they are very aggresive in their approach. Need to improve the housekeeping service because it was not great. I had a not nice situation at checkout when the frontdesk person told me I had to return the pool towels at the frontdesk, I told him I left the towels in the room but he made me to return to my room (at the other side of the lobby) to pick up the towels. I was a little bit late for my flight, this was really upsetting.

    Individual ratings:

    Service

    Service-4

    Value

    Value-3

    Real Honeymoon

    Reviewed by Nana1273(Kissimmee, Florida) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great time! Absolutely loved the food variety in the buffet and the themed restaurants. The staff was very welcoming and friendly especially the entertainment staff, they were awesome! The only improvement I would make is the A/C in the rooms, it was extremely hot and I could hardly feel it. I would definitely visit this resort again.

    Fell short compared to other resorts, but was ok for the price

    Reviewed by alkablonde(Glossop, United Kingdom) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Positives: - really good food and the choice of 5 a la carte restaurants which were lovely - awesome creperie for an afternoon snack -beautiful large pools (3 in total) which are well maintained and cleaned - the grounds of the hotel are beautiful, lots of wildlife and very clean - staff are very friendly especially the woman in charge of the El Pilon Restaurant, and Christian, who served in the main buffet and snack bar area - plenty of sunbeds in the sun or shade around all 3 pools and the beach area - really nice drinks - when we were eventually given a different room gave us complimentary rum and cigars as an apology which was a nice touch and much appreciated - shops near the lobby were very well priced for souvenirs/toiletries etc - the Nexus tour salesman inside the hotel was lovely, as well as the Sea pro company - animation team were brill Negatives - never any beach towels (always say 15 mins when they dont have any) - our first room leaked, all over bathroom and cupboards, took 3 days and 2 maintenance men later to switch room - requested a king bed but was given 2 doubles (original room before the switch or rooms) - we heard that empty rooms are offered to the locals at weekends for a low rate - the weekend guests trashed the place, PLASTIC all over the beach and pool area after they partied every night, never cleaned it up - not the hotels fault but at least if you know your guests do this everytime then have cleaning in place or rules in place to stop that happening - no wifi near the rooms and the lobby wifi is shocking - never seen a resort use so much crap plastic, straws and plates and cups, why not invest and use hard plastic or another material that can be reused??? your hotel relies on tourism to the beauty of your country, if you mess it up by throwing plastic all over the place then your beaches wont stay nice and you will lose your tourists! - every night after walking along the beach we picked up so many plates and cups/straws and put them in the bin it was ridiculous - all the rooms need a big renovation, our friends room stank of damp, the windows are very thin so you hear every movement or noise outside while your trying to sleep, the decor is falling apart in some rooms - you will get mithered during the day on the beach to buy all sorts, and you will have to see monkeys, iguanas and parrots spend all day in the boiling hot sun for the people who think its 'cute' for a photo (its not cute its cruel, and these were employed by the hotel) I wouldn't chose to stay here again, however the above didn't spoil our holiday, but compared to many other resorts this hotel fell short. Please reward and praise your staff as they work so hard!!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-2

    Service

    Service-4

    Avoid avoid avoid!!!!

    Reviewed by sarahpunk(Bristol, United Kingdom) on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Where do I start.... Avoid if you are looking for a great holiday!!! The hotel needs knocking down and rebuilding, the food is cold and very repetitive. The staff don't want to serve you drinks. Pool is dirty and the beach is never cleaned. Our room had a leak which soaked us and everything we owned. We complained and got moved. Unfortunately the room they moved us to was even worse. The air-conditioning leaked and dripped everywhere. The airvent in the bathroom leaked while you sat on the toilet, and the whole bathroom leaked and dripped. The view was over a lane which was used by staff using mopeds and trucks which was very noisy. We booked through British airways which again is a totally different story which I won't go into. We spoke with other British holidaymakers and it was the same story. Don't be fooled when you book if they offer you a Superior Room. A Superior Room is the only room they do except for a family room. Sound lovely but beware it's a dirty horrible place. I have posted some pictures to help. The Dominican Republic is not a beautiful destination. Take my advice go to Cuba or Jamaica as they do look after you and they are clean and beautiful.....Good luck!!!