Hyatt Ziva Cap Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1359 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing resort

    Reviewed by rebasully1(Southbury, Connecticut) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing resort! Excellent service, the staff goes above and beyond to please guests. Benjamin, specifically, was so friendly and welcoming and fun to do activities on property with. The food was fine- the Italian restaurant was very good and the buffet had a lot of options. We didn’t get to eat at the Asian restaurant because it was busy when we tried to go. They take all Covid precautions very seriously and we felt completely safe!

    Best All inclusive resort

    Reviewed by Mmmzzzz(Brooklyn, New York) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I don’t typically leave reviews, however I felt this resort was definitely something to write home about. Usually at all inclusive hotels the food is never great, that is NOT the case at this hotel, every restaurant is amazing, one better than the other. Truly delicious top-quality food! The service is also impeccable. The staff go above and beyond to cater to your every need and truly make your vacation great. They stop what they are doing and ask if you need help, even when you don’t ask for it. I specifically loved the kids club. First of all the staff at the kids club is amazing, they knew my daughter by name and they took great care of her. They offer activities for the children throughout the day and what I liked is that the activities are at the pool, or at the beach and not just keeping them indoors inside the kids club. Who wants to have their child sitting indoors inside a kids club all day when you brought them to vacation? The children want to enjoy the beach and the pool, and this hotel allows them to do that while gathering with other children and making it fun for them, at the same time this allows the parents to truly relax! In the evening they have a movie night every night, followed by more activities, this allowed us to go to dinner with just the adults and enjoy our dinner while my daughter was occupied. It was great!!! Truly an amazing vacation!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    What an amazing resort

    Reviewed by Gloriaasenjo(Bronx, New York) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What an amazing an unforgettable Time me and my friends had . This resort is a must visit for all especially if you plan to do a family vacation . The entire resort and staff was just so wonderful all Covid regulations are being taken the restaurants events services are top quality . Special thanks to all but especially our butler Eli and to mention a few that made our trip even better Ramon, Francisco ,Arturo , Elisa, yanette, Amado,Boni, Junior , Tatiana , Gabriela, Rancel and Juan can’t forget the outstanding care from the General managers Heidy, David and Pedro . Can’t wait go to back

    First family vacation!

    Reviewed by ashleymele20() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had the absolute best time on our first family vacation at the Hyatt Ziva Cap Cana. My husband and I traveled with our 1 year old son and couldn’t have had a better experience. From the high quality service, to beautiful grounds and room, to the family friendly environment we loved our vacation. Luis, our butler, was the best we could ask for. He made our anniversary plans smooth and special. Andres and Alondra at the cocoonz bar made the best drinks and gave us the best service! Benjamin provided the best entertainment from the beach party to pool aerobics we had so much fun! We loved our time and can’t wait to go back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Yahira and Jose at Coffee Republic

    Reviewed by 849chadk() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    During our 7 days stay, visited them every single day for coffee and snacks; they are amazingly kind and provide the professional service every time. Will be back to this resort just because of them!!