Meliá Caribe Beach Resort

I would like to start of by saying, we had very low expectations given Covid, reading previous reviews and traveling to DR in general. We travel to a Caribbean vacation every year and have a good understanding about an all inclusive resort. Pros: 1. this hotel has a nice aqua park. It’s very kid friendly, clean, staff are very helpful and seem to enjoy their work. 2. Very large property, great opportunity for long walks. 3. Decent rooms, definitely needs minor renovations. Like a broken toilet paper holder. 4. Easy covid “ rapid” antigen test. Provided by the hotel. If your country requires PCR, you have to pay for it. Cons: 1. Poor customer service starting at the reception. Poor English. Map provided missing key information about restaurants/buffets times. We had to find out daily what is open to eat. No information provided on how things operate around the hotel. 2. Long lines at the buffet. Food is very disappointing. Poor choices. Cold. Very low service. One buffet we were given gloves and we would serve ourselves and other buffet we were served. I felt like I was begging for the “all inclusive” food I paid for. People were serving their own tables. Cleaning, bringing utensils, chairs On a rare occasion we would have a good server which we would tip well since they were going a good job. 3. Beach: seaweed laying around along the whole beach. It’s gross getting into and out of the water. Piles of seaweed. Worse beach in DR. Best was in La Romana. 4. “Locals” toward the end of the week. Hotel started to get very crowed with “locals”.most are extremely rude with poor manners. Masks were barely worn. No social distancing maintained. We were pushed away at the buffets, play areas. Employees would let them skip lines in front of you and pretend you are not even there. I felt like I was on the streets of Punta Cana and not in a private “4/5 start hotel” Melia claims to be. Overall, we will not return to this hotel or DR. I really hope this not not a true representation of Melia hotels since the services is extremely poor. Maybe on a 3 star level. If you are an international travel, do not waste your time and money. You will be very upset and angry at this whole experience. For Melia management, we understand it’s covid and many adjustments had to to be made. I will not recommend this hotel to anyone and advice against staying here. Train your staff better. Have respect for your customers.

The guest services staff, and entire staff at the whole resort went out of their way to ensure we had a fantastic stay. They were extremely attentive and genuinely wanted to ensure we were comfortable, relaxed and enjoying ourselves. We were able to have a few hours to ourselves while our two children enjoyed the activities and attention at the kids club. The food and drinks were great. The location of the large pool right by the beach was fantastic. The waterslides and splash area for kids was a lot of fun and fantastic for young and older kids. The covid safety protocols were followed and we were very comfortable the whole time. We will definitely return to the Melia Caribe!

Didn’t like the food and someone of them stole my sneakers from my room... Food didn’t have not flavor. And everything was closing at 11pm to many people and not space to eat . Everything was far away

Had an amazing time at this hotel. Animation during the day was great especially with the entertainer Geraldo. He’s very friendly, talented (++ dance) and he speaks very good English. Wish they had more activities at night such as parties, movies, shows, etc. but I’ve been told it’s been suspended due to government restrictions. Overall it’s a good hotel and also super safe.

Loved the experience... Animation was great, sexibody & juanito were great, good job in keeping the mood up. Great staff, food was excellent, loved and we are defenetly coming back soon. Melia Caribe Beach you really meet my expectations! Give you a 5 rating