Nickelodeon Hotels & Resorts Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2752 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fun Stay with Kids

    Reviewed by sarishkasat(Chicago, Illinois) on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time at the resort! The food is really good, but you do need reservations for most places. Our concierge didn't mention this for some reason, but you also have access to all of the Sensatori (sister property next door) activities. You just need to download their app and it gives you the schedule and way to sign up. Also, it gives you a schedule of the nighttime shows, which were all really good. Some amazing singers and performers! The water park is only for kids -- they had a great time. Also lots of character time and activities throughout the day. The swim up room was great -- housekeeping did a really nice job of keeping everything clean and sand-free. Don't miss the chocolate chip cookies at the coffee shop.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    I hope to have the change to Update this review

    Reviewed by ChrisyCarla() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I have a reservation to stay at this hotel with my family arriving tomorrow until the 26 of January. The purpose of the trip is to celebrate my daughters 5th birthday. I normally don’t write reviews especially in a case like this one when I haven’t had the chance to experience our stay yet. Nevertheless this is the only way I find at this time to get the attention of management . In the last 5 days I have called several times trying to get in contact with the concierge of the hotel, they never answer the phone and their voicemail is always full, the last time I tried the receptionist transferred me to a “client service” department, but it was the same story no answer and voicemail full. Being my daughters birthday I wanted to have some balloons place on our room for when we arrive, or something nice for her , furthermore I want to make a reservation in advance in one of the restaurants to celebrate this special date for our family, however at this point I’m already exhausted of trying to get in contact with them without success. I just hope that our experience at the hotel is different from this so I can come back and write a new and positive review on Our experience.

    Best Resort Ever!

    Reviewed by YannnniP() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is amazing for kids! The staff is great Carlos from Nick was very friendly. Darlesi, Miguel and Albert from Aquabite were very attentive. Santa from sugarcane was very nice and fulfilled all of our needs. Henry the bell boy was very nice always helping us with any questions. Overall no complaints! I love it here and will be coming back in the summer!

    Awesome

    Reviewed by KevinMangini(South Orange, New Jersey) on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fabulous on every level. We loved our trip to the resort. Every touch, every part of the experience was awesome. Fantastic service. They have everything figured out for families. We highly recommend you take a trip!

    Nickeloden Resort

    Reviewed by OUTBACKBIKES(Atlanta, Georgia) on Jan 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great staff especially Carlos at the Team Nick Club. We loved the beaches and the food was very good. The staff was very attentive and helpful. They were able to help us make some good choices. The concierge staff was not as helpful as we expected. Angi and Maria helped us learn some Spanish Team Nick. Marling is an exceptional masseuse, must get a day at the spa.