TRS Cap Cana Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1683 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing resort!

    Reviewed by Alberte_Poulsen(Aarhus, Denmark) on Apr 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at TRS Cap Cana with my boyfriend for one week. We were so impressed with the resort! It was beautiful and we loved our swim-up suite. The staff were very friendly and the service great. Javier our butler was a great help to us, especially with organizing our covid tests. He made sure we had a perfect stay. The food and drinks were the best we have ever had at an all inclusive resort. We loved the fact that all food was ordered alacarte, and not as a buffet. Overall we loved our stay, and wish to come back in the future. Highly recommended!!

    Amazing resort

    Reviewed by Chellv89_() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Most friendly staff ever! Jose from the entertainment was the most fun and made our experience that much better. Luis was great at accommodating me and my friend with our needs. Will recommend! I will be back for sure

    Romantic Getaway

    Reviewed by 1cathyf() on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I spent 5 nights at TRS Cap Cana to celebrate our anniversary. The staff were AMAZING! We were welcomed with champagne and left feeling like family. Juan Luis was our server many times throughout our stay and he was phenomenal. Always going above and beyond. The three bartenders: Jamsy, Felix, and Henry made delicious drinks and kept us laughing. John had a super positive attitude and planned fun activities during our stay. Due to COVID, only one restaurant was open each night. We loved three out of the four. Some food was better than others. The butlers seemed stretched at times, but was likely due to having less staff because of COVID. We would highly recommend staying here!!!

    My Second Home

    Reviewed by regroff(Cape Cod, Massachusetts) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I consider TRS Cap Cana my second home! Super friendly people! Nesatiel, Luis, Javier and Bayron are the professional butlers (yes, you get your personal butler!) that are there for you if you have any questions or concerns. Chef Rodrigo is the best chef in town, will cook to order and will always surprise you! Charly and John (wait till you see those guys dance!) are there to take care of your entertainment, you don't feel bored even if the resort is not busy! Jose and Chris are there to help you with your luggage when you arrive and leave. Natacha, Joel, Nicauris and many other friendly people at the reception will go out of their way to make you feel at home from the second you walk into the resort. Sweet and humble Sabrina, Lissangie and Antonia will be your perfect hostesses to greet you at breakfast, lunch or dinner in one of the restaurants and will move the chair for you and make sure you are comfortable while waiting for your food. Wait stuff is beyond friendly. Juanluis is a super star, will put a smile on your face and take a good care of your dining. Roberto, Adonis, Edwin, George and Sandy are friendly and will get you your food fresh and delish! Oh, and all you can eat! At the bar, whether it is by the pool or the lobby, Xiomara, Felix, Christopher and Henry will keep bringing you beverages of your choice non-stop... you will actually have to tell them when to stop! Room service is outstanding, Manuel will bring you any food you want right to your room. And if you happen to have a rainy day while there, that would be a perfect time to go to the resort's spa, Arianny will nicely schedule your massage session with Diana, she would also set up the steam room for you, which is oh so good! I had a pleasure chatting with the general manager Mr.Luis Torre and any questions or minor issues I had would always be immediately resolved. I am definitely going back to TRS and bringing my Friends and Family with me! Luxury all-inclusive adult only resort well worth the money!

    Awesome adults only !!!

    Reviewed by 72walkiriaa() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’m very satisfied with all the services, food attention and activities even though are very low but they make out of their way to make your stay a wonderful experience. The view is astonishing of the turquoise ocean water close to everything in cap cana definitely an experience and travel worth your while. Our butler Javier was always helpful and attentive to all our needs. The waiters Adonis, Manuel and Juan are one of the best in all the restaurants as well as the hostesses Liss and Sabrina.