Fairmont Le Chateau Frontenac

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6757 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best Location for all attractions

    Reviewed by Robert8888Lee(London, United Kingdom) on Apr 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here several times...for winter and summer holidays....enjoyed it every time for its restaurants and comfortable rooms (although it needs updating just like they have done with Queen Elizebeth Montreal and Royal York Toronto both Fairmont Hotels). All tourist attractions are within walking distance.Food quality and service at this hotel is very good.Somehow it takes ages for food to be served....you need at least 2 - 3 hours,maybe because I'm a Londoner we used to have things a breakneck speed.But,we still love it here.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Stunning Service on the 14th floor

    Reviewed by Makeaplan(Waxhaw, North Carolina) on Apr 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family recently stayed at the chateau frontenac and the service given to us by Catherine and Johnathon on the concierge floor was unsurpassed. Unfortunately our stay coincided with the closing of everything because of covid, but in the midst of that craziness Catherine met our needs before we even knew we had them. She proactively helped with dining reservations, and tourist questions, but she did an exceptional job helping find alternative flights home before the border closed, cancelling reservations for us at our next stop in Charlevoix and doing all of it with a sincere smile. Meanwhile, Johnathon served us with delicious bites that literally made us hope that we would be stuck in the chateau and unable to return home. Quite simply, it was some of the best service we have ever received, as we have been fortunate to stay on several concierge floors during our travels. It was so good in fact, that we have decided to finish our trip that was cut short and we will begin once again at the Chateau Frontenac's 14th floor. Well done and thank you!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Amazing all around

    Reviewed by MilouR(Ottawa, Canada) on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed there a couple of nights for a business conference. I stayed in a Fairmont Gold room. The Fairmont Gold service was outstanding, from the friendly and efficient check-in to the delicious breakfast with the lovely Mylen. The room was beautiful and comfortable. The meeting rooms were nice and the food at the banquet was delicious. The hotel location is unbeatable. I definitely recommend.

    Grand Luxury Hotel - Best in QC

    Reviewed by TDBOS(Stoughton, Massachusetts) on Apr 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you are traveling to QC you must stay at the Fairmont Le Chateau Frontenac!!Grand historic hotel which is the heart of old Quebec City. Every aspect of our stay was spectacular - from check in, customer service, cleanliness of the room , etc. Main bar is a must - David and the team are extreme mixologist and served up exceptional cocktails nightly - its a show in itself to watch them make the various artisan drinks on the menu.. Even if you are not staying here I would recommend dinner and drinks to take this majestic property in first hand.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    The ONLY place to stay in Quebec City

    Reviewed by SteveS1232013(Ohio) on Apr 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Iconic hotel in Old Quebec. Only spent one night in the city but would love to have stayed longer. The staff was friendly and helpful, and the accommodations were top-notch. Best hotel shower head ever, and the locale is beautiful in the snow-covered winter. Would love to return for a longer stay.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5