Breathless Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4563 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Good resort - Handled Coronavirus Well

    Reviewed by TravelinKind(Austin, Texas) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Chose Breathless as the resort for a friends trip. We wanted a place that wasn't full of couples and also wasn't full of 18-21 year olds. Breathless was perfect for this. Check-in: We had issues during check in as they said they didn't have our room types available. We had confirmation for a room with 2 beds and they said they could only give us a king bed. That room had two adult males that just wanted any room with two beds. After sitting and explaining that we weren't willing to take a King bed as we had a confirmation for a room with 2 doubles, they ended up giving us a room with 2 doubles. Upon arrival, one of our rooms did not have a stocked mini bar or snacks. That same room did not have soap/shampoo/lotion etc. Had to call front desk to get soap delivered to the room as well as the minibar stocked. Coronavirus Protocols: We were very pleased with the way the resort handled Coronavirus and safety. We frequently saw staff sanitizing surfaces. All staff had face masks. We thought they took everything seriously and were impressed. Because they are only able to be 30% full, there was plenty of space to spread out safely. Food: Overall, the food was good. We never found anything to be bad and never found anything to be great. Everything was consistently good. Service: The area where this resort shines is their staff. There are many to mention, but to highlight a few... Esther in the Asian restaurant, Jose at the Beach Bar, Leti as beach waitress, and Wilberth at the pool bar... All 4 gave excellent service. Staff is incredibly friendly and there to make sure you are having a good time.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Nice Resort

    Reviewed by Cathy H(Chicago, Illinois) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Resort was only 30% capacity due to Covid so portions of the grounds were closed. This was our first trip to a Breathless resort-the premises is pretty. The peaceful pool has nicer sun chairs and Awesome beds in the pool. The staff by the peaceful pool was fantastic, friendly, and very attentive. The more lively pool did not have any pool games but had hired dancers by the pool which was weird. The music was loud and a bit obnoxious by the lively pool. Not much evening entertainment right now, that we understand was due to Covid restrictions. A few guests ended up with several bites/bumps on their legs without knowing where the bumps came from. There were very few mosquitoes so unsure what source of bites was. The workers had masks on constantly and were very conscious of sanitizing everything. Overall nice property, excellent staff. A bit too ‘party vibe’ for us though.

    Dream Honeymoon!!!

    Reviewed by Laurenroland() on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was above and beyond my expectations. To the food, the room, the drinks, the atmosphere, and the staff, not a detail was out of place. Lots of precautions were taken for COVID and we felt safe. The entertainment staff always kept the party going and we're a huge part of the experience. Shout out to Miguel, Havi, and Danny for showing us a good time!

    Finally got out of the house!!

    Reviewed by christinedodson07(Frisco) on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent a week at Breathless for the 4th of July. The resort had just reopened on July 3rd. There was a huge welcome for all guests and it was amazing! A lot of things were “different” due to COVID, but this resort did a great job making us feel comfortable and protected. My favorite every day was the entertainment team, specifically Daniel and Miguel!!! I highly recommend this resort for any adults! It was amazing!

    The Perfect Getaway

    Reviewed by tori_turosky() on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I traveled to Breathless to celebrate our two year anniversary. The resort was clean and safety protocols were in place for COVID-19. Hand sanitizer was available throughout the resort and the bartenders and waiters/waitresses would offer some before handing you any drinks. All staff members wore masks or face shields and practiced social distancing. We loved the resort itself, but what made our stay so memorable was the wonderful staff, especially the entertainment team. We did water aerobics and played in a cornhole tournament with Miguel and Daniel who were AMAZING! They greeted us each day that we were there. They were so kind and so much fun to be around! They always invited us to join in any activities that were taking place. When activities weren’t taking place, we enjoyed conversing with them and simply getting to know each other. This trip was one that we will remember forever. We will definitely visit a Breathless resort again in the future!