Iberostar Quetzal
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Aerial
Beach
Pool Aerial
Main Pool
Lobby
Restaurant
Theatre
Spa
Wedding Facilities
Wedding Facilities
Aerial
Beach
Pool Aerial
Main Pool
Lobby
Restaurant
Theatre
Spa
Wedding Facilities
Wedding Facilities
TripAdvisor rating from 5469 reviews
Overview
The Iberostar Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Rooms
All rooms include:
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
Select a room type:
Standard Room includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view and Jungle view
- 377 square feet
- Minimum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
Standard Room
Superior Room includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view and Jungle view
- 377 square feet
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
Superior Room
Junior Suite includes:
Room includes:
- 1 king bed
- 409 square feet
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
Junior Suite
Family Room includes:
Room includes:
- 1 king bed and 2 double beds
- Garden view and Jungle view
- 754 square feet
- Maximum 6 adults
- Maximum 5 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
Family Room
Junior Suite Ocean Front includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 377 square feet
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
Junior Suite Ocean Front
Superior Star Prestige includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view and Jungle view
- 377 square feet
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
Additional details:
All Star Prestige rooms offer the following additional amenities and services:
- Private check-in and check-out
- Welcome cava bottle with fruit platter
- Exclusive bath and body products
- Smart TV entertainment center
- Premium red and white wine (750 ml), 2 bottles
- Superior snack package with assorted cookies, nuts and chips
- Nightly turndown service
- Priority reservations for specialty restaurants booked through Concierge
- Premium wines at specialty restaurants
- Superior spirits, branded coffee & juice bar
- Exclusive house Mixology recipes and featured cocktails
- Wine tasting and food-pairing experiences
- Private beach area with Balinese day beds and sun chairs
- Premium music system
- Upgraded towels
- Butler services
Guests 18 years and older are offered one complimentary golf round per adult with a minimum 3-night stay and two golf rounds per adult for a minimum 4-night stay. If a golf round is not available guests will receive a 30-minute Swedish massage for 5 night stay per adult.
Amenities & activities
Accessibility
- No elevators
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services
- Children’s pool
- Playground
Star Camp
Open from: 10 a.m. to 4 p.m.
Age range: 4 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
El Paso |
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La Cascada |
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Kiosko |
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La Plaza |
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Sports Bar |
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Cigar Lounge |
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Entertainment
- Karaoke
- Theatrical Presentations
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Throughout the property
Internet
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Cozumel Buffet |
|
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Uxmal |
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La Gondola |
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Ice Cream Stand |
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Facilities
- Rooms: 350
Health and wellness
- Fitness centre: On site
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
Location
Playacar
Playa del Carmen , Quintana Roo, Mexico 77717
011 52 984 877 2000
60 km from CUN
- Beach front
- Public beach
Meal and plan options
- 24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Freshwater pools: 1
- Infinity pools: 2
- Kids' pools: 1
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site
Other activities
- Beach activities: On site
- Daily activities: On site
- Nightly entertainment: On site
Shops and services
- 24 hour front desk
- ATM
- Baggage check
- Business centre
- Concierge
- Currency exchange
- Dry cleaning
- Gift shop
- Laundry services
- Medical services onsite
- Multilingual staff
- Parking
- Photo shop
- Shopping onsite
- Tour desk
- Wedding facilities
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.