Iberostar Tucan

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 8846 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Best vacation

    Reviewed by tatianag147() on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at iberostar resort and was so beautiful! The room was comfy with a nice shower. The entertainment team was so much fun, especially chris(mr. flowers) and Alejandro. They made our stay eventful. The food was delicious and the waitresses and waiters were exceptional

    awesome vacation

    Reviewed by rebeccagB1629QL() on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service was amazing. Everyone was very helpful and attentive with all of my needs. The hotel is an amazing resort. The room was very comfortable and clean. the entertainment team was awesome. Especially Chris Flowers, he was so great and hilarious. He made an impact on my trip and will definitely return.

    Do not book Iberostar Tucan

    Reviewed by arsovat(New York City, New York) on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Do not Book Iberostar Tucan. The Hotel is closed till end of the year at least. I booked For December 2020 with them. Got an email from them two days ago that they not able to open and will put me in Iberostar Quetzal. They still selling rooms thru all travel agencies and the price s are much higher then Quetzal, but it is a scum.

    Unplanned paradise!!

    Reviewed by Mara M() on Oct 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We started our vacation at Iberostar Selection and the very next day we were evacuated to another resort due to Hurricane Delta. After spending a night in a convention center, we were then taken to this resort. I was told that they weren’t even due to officially reopen until the following day. But they pulled everything together and opened their doors to us. After the stress of the hurricane we were ready to party, the bar was open, there was music and we had a blast! We were actually supposed to leave the next morning but our flight was cancelled......and I’m sooo happy it was!! When we told the front desk and asked about a room for a couple nights, they took a while to let us know if there were rooms available. I was getting worried we wouldn’t get one until I talked to a wonderful woman named Male. Within 5 minutes she made sure that we were able to stay for two more nights. Male, if you see this review, I hope that the next time I’m there I can give you a giant hug!!! This resort was amazing! There were monkeys and flamingos right outside my balcony! The shows were awesome! And the beach was just perfect! We will definitely be back to this resort to enjoy for longer than two days!!!

    This Hotel is Not Open

    Reviewed by Lustigwolf(Denver, Colorado) on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I stayed five nights at Iberostar Quetzal. I actually booked my reservation at Iberostar Tucan via the Iberostar website. When I arrived, I was surprised to find I was staying at the Iberostar Quetzal. I had purposely booked the Tucan because it had better reviews, and I paid a higher price to do so. My conformation even says the Tucan. The Quetzal room was a big disappointment.

    Individual ratings:

    Location

    Location-3

    Service

    Service-3

    Value

    Value-1