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  5. Now Natura Riviera Cancun

Now Natura Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • Beach escape
  • All-inclusive

Please note

New to WestJet Vacations – Opening January 2020

Please be aware that ongoing work and finishing touches may be visible throughout the property. Some services and amenities may be affected, however all efforts will be made to minimize any impact to guests.

Hotel reviews summary

Overview

Inspired by the surrounding Mayan jungle, the all-new Now Natura Riviera Cancun will offer a unique Unlimited-Luxury® experience. Enjoy the best of both worlds with modern design and luxury accommodations combined with elements of nature including a lazy river.  Rest and relax at the Now Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool complete with a waterslide.

Added value

Guests 18 years and older are offered complimentary greens fees at a nearby championship golf course. Guests can enjoy one complimentary round per person, per day when staying through December 31, 2019. There is an additional charge for Premium Tee times and golf carts are mandatory and are not included. Other terms and conditions may apply, please contact the hotel Concierge for more details.

Inclusions

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.25 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV

Select a room type:

Junior Suite Tropical View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • 533 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Seating area
  • Smoke-free

Junior Suite Partial Ocean View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Partial ocean view
  • 533 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Smoke-free

Junior Suite Ocean View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • 533 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Smoke-free

Junior Suite Swim Out includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • Minimum 1 adult, maximum 3 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Seating area
  • Smoke-free

Preferred Club Partial Ocean View includes:

Room includes:

  • 1 king bed
  • Minimum 1 adult, maximum 2 adults
  • Maximum 2 children
  • No more than 3 guests in the room
  • Mini-bar
  • Pillow menu

Additional details:

Preferred Club Amenities:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Access to Preferred Club Lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Bathrobes and slippers
  • Upgraded bath amenities
  • Pillow menu available upon request
  • Daily maid and turn down service
  • Complimentary computer access in Club Lounge
  • Upgraded mini-bar service (refreshed daily)Daily continental breakfast service in the Preferred Club Lounge
  • Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge
  • Gaming consoles menu available upon request

Preferred Club Junior Suite Ocean View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • 533 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 3 children
  • No more than 4 guests in the room

Additional details:

Preferred Club Amenities:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Access to Preferred Club Lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Bathrobes and slippers
  • Upgraded bath amenities
  • Pillow menu available upon request
  • Daily maid and turn down service
  • Complimentary computer access in Club Lounge
  • Upgraded mini-bar service (refreshed daily)Daily continental breakfast service in the Preferred Club Lounge
  • Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge
  • Gaming consoles menu available upon request

Preferred Club Junior Suite Swim Out includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • 533 square feet
  • Minimum 1 adult, maximum 3 adults
  • Maximum 3 children
  • No more than 4 guests in the room

Additional details:

Preferred Club Amenities:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Access to Preferred Club Lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Bathrobes and slippers
  • Upgraded bath amenities
  • Pillow menu available upon request
  • Daily maid and turn down service
  • Complimentary computer access in Club Lounge
  • Upgraded mini-bar service (refreshed daily)Daily continental breakfast service in the Preferred Club Lounge
  • Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge
  • Gaming consoles menu available upon request

Amenities & activities

  • ADA compliant
  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services ($)
  • Playground

Explorers Club

This fully supervised children's program entertains kids ages 3-12 with different daily programs. Activities include: Arts & Crafts, playground, Storytelling and music, treasure hunts, board games and video games

Age range: 3 to 12

Core Zone Teens Club

Designed for ages 13-17, the Core Zone allows teens the opportunity to enjoy nightly entertainment, daily activites and a vast array of sports and games.

Age range: 13 to 17

    The age range below will determine the quantity of children during booking.

  • Children ages: 3 to 12
Type Amenities

Moments Lobby Bar

  • Bar
  • Lobby bar

The Reef

  • Bar
  • Pool bar

The Sandbar

  • Bar
  • Beach bar

Scores

  • Bar
  • Sports bar

Splash

  • Bar
  • Swim-up bar

Spotlight Theatre Bar

  • Bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional information

Barefoot Grill

  • À la carte
  • American
  • Lunch

Bluewater Grill

  • À la carte
  • Grill/steak house
  • Lunch
  • Dress code

Capers

  • À la carte
  • Italian
  • Dinner
  • Dress code

Carnival

  • Buffet
  • International
  • All day dining
  • Dress code

Castaways

  • À la carte
  • Seafood
  • Dinner
  • Dress code

Coco Café

  • Café
  • Coffee and pastries
  • Snacks

Spice

  • À la carte
  • Asian
  • Dinner
  • Dress code

Tamarindo

  • À la carte
  • Mexican
  • Dinner
  • Dress code

Mercure

  • À la carte
  • French
  • Dinner
  • Adults only
  • Dress code
  • Rooms: 553
  • Fitness centre: On site
  • Salon: On site ($)
  • Sauna steam room: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics
  • Water circuit ($)

19 km from CUN

  • Beach front
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 3
  • Infinity pools: 1
  • Kids' pools: 1
  • Lazy river: Included
  • Splash pads: Included
  • Water slides: Included

Water sports

  • Non-motorized watersports: On site
  • Snorkeling: On site

Other activities

  • Beach activities: On site
  • Daily activities: On site
  • Games room: On site
  • Nightly entertainment: On site
  • Tequila Tasting, Cooking lessons, Cocktail lessons, Spanish lessons
  • Kayaking
  • Hobie Cat
  • Introductory scuba diving lessons in the pool
  • Scuba diving (nearby) ($)
  • 24 hour front desk
  • Medical services available ($)
  • Meeting facilities ($)
  • Tour desk ($)
  • Wedding facilities ($)
  • Pets allowed

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.