Ocean Riviera Paradise

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10555 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Super vacation!

    Reviewed by BingeTripping() on Jan 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a super time at this resort, everyone is so nice and helpful. Rooms and bathrooms were clean. Our favorite place was the family/kids pool area. Every morning we were greeted by Juan, one of the best servers. Hola Juan! The food is amazing. We would definitely come back, the hospitality is second to none. Special thanks to Juan y Elise y Javier y Sergio. Muchos gracias!

    Did the job

    Reviewed by 8888ejonathan(San Francisco, California) on Jan 20, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just completed a 14 night stay, overall very good resort. Pros: Room was clean and good quality, however. a portable dehumidifier in the room which was noisy and required emptying by myself ~twice a day. Location was great and the resort itself was immaculate, can be quite a trek walking to and from the front desk if you are near the beach. Service Cons: The quality of food was my only negative, a number of restaurants available but on 3 open a night, the quality of food was not the best. Not what I would expect of a "five star resort"

    Individual ratings:

    Service

    Service-3

    Value

    Value-3

    Best vacations

    Reviewed by Maudepv1() on Jan 20, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I loved my vacations at Ocean Riviera Paradise. It was a safe trip it is really clean and staff follow the rules of COVID-19. Staff is also really nice, food was great. They made good adjustments and couldn’t ask for a better vacation! The beach was my favourite spot but the funniest one was the beso pool! Oh Raul and Claudio are over the top! So so funny. I love hanging out with them, always in a great mood and making sure you really enjoy games and activities. Every morning they make me laugh! Javi ate the bar was as well really nice! The combo at the beso pool are perfect, make sure you stop a day there.

    Awesome trip

    Reviewed by Julian367533(Canada Bay, Australia) on Jan 20, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The place is very clean and very good service. Claudio and Raul are so funny and entertaining. Would go again anytime. I love the Asian restaurant and all the dinners were great too. The people on the resort are respectful and well dressed too.

    Amazing engagement vacation!

    Reviewed by Mhrvol() on Jan 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My new fiancé and I just returned from a 7 night stay at this resort and to be honest, after reading some of the reviews, I was a little hesitant. I am so glad we booked regardless. Obviously everything is different than normal with COVID (low capacity, interval restaurant openings, masks and shields on all employees) but we still had an amazing stay! We were in a Privilege Rooftop Suite which is a great choice for any couples that are looking to avoid kids. It also gives you access to the Privilege lounge which has a much better entree breakfast, and “premium” liquor selection. The best part, besides the beautiful room, was access to our butler Antonio. He went above and beyond every day to ensure we had everything we needed from nightly reservations at the restaurants of our choice, fresh minibar restocks with what we wanted, and anything that was an issue he resolved (one episode of cold showers). He even made sure to be accessible after his work hours. Thank you Antonio! As for the rest of the resort, food is best at the nightly entree restaurants, especially the Steakhouse and Sakura (hibachi). Lunch is alright but the best snack/light lunch food is at Pez Vela on the beach. The beach itself is a little mossy on occasion but was not rocky around the resort. We hung out at the beach pool (great service) and Beso (adults only) mostly. Ruddy is the man to see at the bar there! Every day he remembered our orders, always kept on top of refills, and worked his butt off! The entertainment at the Beso pool was always fun as well! Thanks Raul and Claudio for keeping everyone laughing in tough times! Overall, this place was great and even with the current circumstances, was well worth every penny. Would definitely go back again!