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  5. Hilton Playa del Carmen, an All-inclusive Resort

Hilton Playa del Carmen, an All-inclusive Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • Adults only
  • Hotel
  • All-inclusive
Hotel reviews summary
		
						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 20490 reviews

Overview

Guests will discover an explosion of luxury around every corner. All provided in an atmosphere of casual elegance boasting a perfect beachfront location, steps from Playa del Carmen's famed Fifth Avenue.

Adults only 18+

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Complimentary use of internet at the Business Center
  • Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
  • 2-line direct dial cordless telephone with bi-lingual voice mail and bathroom extension
  • Unique “Magic Box” for discrete room service delivery
  • Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
  • Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
  • Exclusive Beach Cabanas upon availability
  • Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
  • Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.35 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Select a room type:

Junior Suite includes:

Room includes:

  • 1 king bed, or 2 double beds
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror
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Junior Suite

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Junior Suite

Junior Suite Garden View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror
  • Mini-bar
  • Pillow top mattress
  • Black out drapes
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Junior Suite Garden View

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Junior Suite Garden View

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Renovated Junior Suite Garden View

Junior Suite Pool View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror
  • Mini-bar
  • Pillow top mattress
Junior Suite Pool View

Junior Suite Pool View

Junior Suite Ocean View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • 653 square feet
  • No more than 4 guests in the room
  • Pillow top mattress
  • Includes all the features of the Junior Suites plus better location with superb oceanview of the turquoise Caribbean
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Junior Suite Ocean View

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Junior Suite Ocean View

Junior Suite Swim Up includes:

Room includes:

  • 1 king bed, or 2 double beds
  • 653 square feet
  • No more than 4 guests in the room
  • Pillow top mattress
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Junior Suite Swim Up

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Junior Suite Swim Up - exterior

Junior Suite Ocean Front includes:

Room includes:

  • 1 king bed
  • Ocean view
  • 653 square feet
  • No more than 2 guests in the room
  • Pillow top mattress
  • Include all the features of the Junior Suites Ocean view
  • Exclusive access to Chef's Plate gourmet restaurant (reservation required)
Junior Suite Ocean Front

Junior Suite Ocean Front

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities

La Mejorada

  • Bar
  • Lobby bar

Trade Winds Pool & Swim-up Bar

  • Bar
  • Swim-up bar

Pelicanos Beach Bar

  • Bar
  • Beach bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional information

Kalamata

  • À la carte
  • Buffet
  • Mediterranean
  • Breakfast
  • Dinner
  • Lunch
  • This restaurant provides both buffet and à la carte dining

Rincon

  • À la carte
  • Mexican
  • Lunch

Spice

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Asiana

  • À la carte
  • Asian
  • Dinner

Pelicanos

  • À la carte
  • Caribbean
  • Breakfast
  • Dinner
  • Lunch

Maria Marie

  • À la carte
  • French
  • Mexican
  • Dinner

Barefoot

  • Snack bar
  • International
  • Breakfast
  • Lunch
  • Snacks

Aromas

  • Café
  • Coffee and pastries
  • Breakfast
  • Snacks

Chef’s Plate

  • À la carte
  • International
  • Dinner
  • Not included with all-inclusive plan
  • Reservations required
  • Suites: 524
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)

Playa del Carmen

Riviera Maya, Mexico

52-984-877-2900

55 km from CUN

  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 2
  • Cabanas ($)

Water sports

  • Non-motorized watersports: On site
  • Snorkeling: On site
  • Watersports centre: On site

Other sports

  • Aerobics: On site
  • Tennis courts: On site

Other activities

  • Daily activities: On site
  • Nightly entertainment: On site
  • Tranquility pool
  • Library
  • Baggage check
  • Business centre
  • Concierge
  • Dry cleaning ($)
  • Gift shop
  • Laundry services ($)
  • Meeting facilities ($)
  • Tour desk
  • Wedding facilities ($)