Palma Real Hotel & Casino

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 514 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Cheap and quick

    Reviewed by BDhound(Midland, Canada) on Mar 12, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    One night stay after arriving at the airport before driving to the southern zone. Clean, fast, breakfast included, plus parking. Simple but fit the bill. We are staying here again on our way home for one night

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-2

    Service

    Service-3

    Valentine's day weekend in CR

    Reviewed by andison v(Bogota, New Jersey) on Feb 14, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Never again am I booking this hotel. Arrived late and tired after a long trip to be lied to! They told me they made reservations at another hotel because a pipe broke. YEAHHH RIGHT! A friend of mine with 15 yrs exp. in the hotel industry has told me they make up these pipe broken, sorry electricity out in your room BS stories when the truth is they over sold rooms.Thanks palmas real for lying to me and booking me an outdated hotel.I should of spend an extra $20 and booked else where. Will not be booking you ever again!

    Muey bueno hotela A great hotel with a fantastic breakfast buffet included.

    Reviewed by Phillip B(Columbus, United States) on Feb 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I would recommend a stay at Palma Real for anyone visiting San Jose. We found it suitable for couples or familia with bambinos. Makes a great homebase for visiting the country in general as it is convenient to the airport with multiple options for transport available.

    Poor noise isolation

    Reviewed by ruta m() on Dec 24, 2018

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The hotel in general is good: food, location, service. But the room walls probably are made from paper. We came here just for a night and we Couldn’t sleep all night, because We could hear every single word of our neighbors and they wasn’t even shouting or something. Looked like they are living together in our room.

    Needs some sprucing

    Reviewed by LizaKline(San Diego, California) on Dec 09, 2018

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This property is a bit dated. It is relatively clean but the bathrooms are old and hallway carpeting needs changing. The rooms have laminate flooring and the beds are comfortable. You can hear guests through the walls and if you are on the 2nd floor, make sure there isn’t an event in their ballroom because you will hear it all night. The room AC is very weak. We had it set on high and it was barely cool. We went to their Happy Hour after checking in and found no bartender. A worker came to serve drinks but then left for a while. We waited for 1/2 hour for our bar bill. In all, their room rate is good. It’s good for a single night waiting for your next morning flight out. They offer a $5 shuttle to the airport too! Breakfast is included and they have a great coffee machine!

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX