Fairmont Pacific Rim

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3784 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    An extremely luxurious hotel, in a great locations with breathtaking views over the Coal Harbour.

    Reviewed by J_Prizzle(West Midlands, United Kingdom) on Feb 13, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Wow, what a hotel. In terms of the quality of the room, the spa and the location it really is second to none. The staff were excellent and the lobby bars and restaurants were lovely. We enjoyed a couple of nights here and made use of most of the offered facilities, all of which exceeded our expectations. I have two negatives which are the only reasons why this wasn't a perfect 5* review: - Firstly, due to my credit card not being accepted, the hotel required the entire value of my stay be taken from my debit card as security (approx 1500 CAD) It was to be credited on check out, however due to the fact I had paid for the room up front I thought this was slightly excessive and meant I had to watch what I spent for the two nights I was there. - Secondly (and this one is completely beyond me) there is no free WiFi! Of all of the services offered in this day and age, for a metropolitan hotel, how can you not offer free WiFi? And it's not cheap either! It may seem trivial to some people but for the money you pay to stay here, I think it's a bizarre caveat.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-3

    Stunning hotel, great service, comfort and style

    Reviewed by CH_globalview(The Hague, The Netherlands) on Feb 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Have stayed a couple of times and both were superb. The service was impeccable at reception, concierge and restaurant (didn’t try the lounge bar). The rooms are very well appointed with beautiful decor and bathrooms, a good size and with comfortable beds, selection of different pillows etc. Great location near the waterfront in one of the nicest areas of town. All in all recommend this one.

    Beautiful Property and Impeccable service

    Reviewed by jenrhind13(Lake Louise, Canada) on Feb 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved everything about this hotel from check in, dining, fitness to check out. Stayed for 3 nights, Pedro checked us in and remembered us from the beginning of our stay to the end, remembered plans we had and asked about them, he was amazing. We ate in the Lobby Lounge and Raw Bar for lunch on our first day, our server Alysha was also amazing, pleasant, remembered preferences, we wished she wasn't off for the rest of our stay as we would have loved to have been served by her again. The IRD staff were amazing as well, polite and friendly without being intrusive in any way. The fitness centre was top notch, lots of equipment for both of our workouts. Can't wait to return!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Great view

    Reviewed by Sharada M(Bethesda, Maryland) on Feb 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Have stayed here before. It is one of my favorite hotels. The view from the room is great. Good size room with amenities. The lounge was equally great and very inviting. Due to the holidays there was live music and the decor was amazing. Even though very busy, the staff was polite and served with a smile.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    A real 5 Star treat

    Reviewed by AJDRoadtrip(San Diego, California) on Feb 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was flawless didn’t want to leave the room. Downstairs longe and bar lively with friendly staff and superb service,help concierge and font of staff. All around thumbs up! If you love great contemporary luxury design, you will love staying here!