Iberostar Parque Central

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8688 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful Holiday . Excellent Management Team

    Reviewed by CS1916() on Aug 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Iberostar Parque Central February 2020. The hotel was excellent in all aspects. The concierge staff could not be more helpful. Our room was spacious with a wonderful view over the park with the vintage cars and carriages passing by. During our stay, there was one issue that could have completely spoiled our holiday. This issue was resolved promptly by Priscilla Uribe Aguillon (Rooms Manager). Priscilla was so professional, helpful, engaging and always followed through setting time aside for us in her already very busy schedule. We would happily return to Iberostar Parque Central knowing how competent and caring the management team are under the direction of Jorge Saez Parra (General Manger) who also personally involved himself in our situation and who again put time aside for us to ensure everything was resolved. This holiday will now always remain in our memory as one of our most wonderful trips, Thank you Priscilla and Jorge, Iberostar are very lucky to have such excellent managers

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Great Hotel!

    Reviewed by GerryRailBaron(Toronto, Canada) on May 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had heard from a friend of ours how good the hotel was, so we chose it as the 3-day Havana portion of our 3-days Havana, 4-days Varadero trip to Cuba. What a GREAT place to stay! You are in the heart of the old city. Easy walking to many of the scenic squares or plazas. The actual Park is just across the street, and all the typcail tourist attractions and ammenities are right there. By that I mean horse-drawn carriages, old car taxi's, foot tours, and so on. And the hotel itself is FANTASTIC! They placed us in the new tower, and the room was wonderful . There are breakfast buffets on the ground floor of both buildings, and the food was amazing, especially for Cuban buffets. The roof tops had views that were superb. We were invited to a rooftop party Tuesday night, and I could see on the event board that these parties are twice a week, Tuesdays and Saturdays. The music was great, the dancing was fun, and there was lots of energy. I'd certainly be happy to return to this hotel, and wholeheartedly recommend it to you.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Hardly a normal visit

    Reviewed by BeejayBerkshire(Berkshire) on Apr 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    With Covid-19 gaining a foothold in the UK, we weren’t sure if we’d be allowed to travel, but we did and were very happy with the hotel booked for us in the old part of Havana. Our room in the old block was clean and comfortable and the service was excellent. It turned out that the virus had already taken its toll on the tourist visits to Havana. Half way through our four-night stay, instead of being full to capacity, the “modern” block was completely closed down. Our room was on the outside and we did suffer from early morning noise, with the articulated buses revving up to pull away from the traffic lights below. The view from the roof swimming pool was wonderful, though loungers are in limited supply, especially if you want one with a bit of shade. The breakfasts offered an amazing choice – if you want a Mimosa (Sparkling wine and orange juice), you get the wine from the people welcoming you at the door. We received 5 hours each free Wi-fi, which turned out to be plenty if used conservatively, though there was little or no reception in the room. The seats by the lifts had a Wi-fi symbol on the wall and there the signal was fine, as it was anywhere in the ground floor lounge area. We’d read the reviews about the cost of replacement bottled water in the hotel, but it was only a short walk from the hotel entrance to “centro comercial Harris Brothers”. A visit there is an experience not to be missed anyway. Enter the doors and turn left you’ll find a counter just selling water. There are also plenty of restaurants within a short walk – I won’t say an “easy walking distance” as the pavements and streets are narrow and uneven in the old town with cars and cycle-taxis competing for space. Harris Brothers is out the front entrance and in a square one block to the left. To the right there is the start of a Spanish style Ramblas avenue that offers a pleasant walk up to the Straits of Florida and the channel entrance to the Havana port. Straight ahead is a large square - actually more a rectangle - with American cars and horse-drawn carriages awaiting tourist customers. Sadly for their owners, trade was rather slow and shortly to come to a halt.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-5

    Super hotel, super location

    Reviewed by Diane R() on Apr 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here as part of an escorted group trip and was delighted at the central location. The Revolution Museum is virtually just around the corner and the Capitol a few minutes past the plaza outside. I also was able to walk to the Cathedral in the old town in 10 minutes and to the excellent San Jose Artisans Market in around 15 minutes (a souvenir hunter's dream!). The hotel itself is very well maintained, rooms are spacious with all required facilities, the breakfast buffet has a great choice, the rooftop views are superb and the concierge very helpful indeed. We stayed in the old colonial part on arrival and then the modern building when we had an overnight at the end of our tour, and I can say that both parts were 5-star.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Great Location

    Reviewed by 788marilenal(Winnipeg, Canada) on Apr 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We spent 3 nights here as the first part of our two city visit and found that the hotel was perfectly located within walking distance of several sights to be seen in Havana. We stayed in the modern section of the hotel which is connected to the colonial section via an underground walkway. Both sections are in excellent condition. Our room was clean and tidy, the staff friendly. The roof top pools in both sections are very nice. If you want to use the pool in the modern section get there early as there isn't a lot of loungers available. The all inclusive breakfast has lots to choose from although some items I wouldn't be having for breakfast. I would definitely stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-3