Roc Barlovento

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2429 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Amazing in October!!!

    Reviewed by CaribbeanOceanLover(Winnipeg, Canada) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We go in April, July, and first time end of October. It was great to see everyone. The weather was excellent, ocean wonderful, food great at beach grill and buffet, our room well maintained and we are always taken care. The employees always happy, working hard and full of smiles and hugs to see us as we are to see them. This resort is always getting better each time we go with many improvements by Klaus who always makes sure everyone is having a good time and all is going well. He really takes care of the place. Lia and Etian always a pleasure to see them and their excellent customer service. To us it feels like a five star resort with excellent workers. This. Is why we will always return here. It's our home away from home. Missing it so much but will return in April. Thank you for everything. Will return also in October now. Take Care.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Another Fantastic Vacation

    Reviewed by 229roxannew() on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’ve been going to Roc Barlovento for 10 years now. People ask “why do you always visit this hotel when there are so many resorts in Varadero?” My response is simple - Roc Barlovento is my 2nd home and the Roc staff are like my family. My room is always clean and comfortable, the front desk team are always accommodating and greet you with a warm smile, the bartenders and bar service is top notch, the dining staff are fantastic, the food is well prepared and great, the entertainment staff are always a delight. Thank you all for another memorable vacation. Over the years I’ve seen a lot of upgrades and improvements - Kudo’s Roc Barlovento! Special thanks to Miss Lia - your smile and thoughtfulness is greatly appreciated. I highly recommend Roc Barlovento for your next vacation stay See you all really soon

    Our little home away from home

    Reviewed by MarkFai(bc) on Nov 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently returned from another wonderful two weeks at our favourite resort the Roc Barlovento that we consider our home in beautiful Varadero, Cuba. We enjoyed warm sunny weather and our favourite beach and beautiful ocean to play in every day. Our renovated room was so comfortable and always please with how our room attendance keep it so clean and well kept. The Barlovento is so comfortable and the service is the best we've received any where we've travelled. All our favourite bartenders, Joel, Joseph, Laz, Miguel, Ibby, Leo, and the rest of the gang are the best. We always enjoy dining in the Hacienda and both ala cartes at el Cactus and Fusion where Iris, Yuni, Yulini, Danyelis and Rafeal take such good care of us. We appreciate how the resort is always being improved with upgrades happening on an ongoing basis. A special thanks to Lia and Klaus all your hospitality, we will be back again and again on a yearly basis. If you are looking for a comfortable place to stay in Varadero with exceptional service we highly recommend that Roc Barlovento. See you all again soon.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Very disappointing

    Reviewed by SOSsharon() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We only stayed hear for 2 nights after travelling around Cuba. We were very disappointed. The hotel was in very poor condition and not very clean. Our room was dirty and some areas in the bathroom hadn't been cleaned for a long time. Whilst some of the staff were helpful not all were helpful or professional. The food was very disappointing in the main buffet and we tried to get booked into to the alternative restaurants each evening but they were fully booked. The main bar area was in the foyer were coaches and cars pulled up it certainly wasn't relaxing or a nice place to sit and have a drink day or night. We asked for bottled water as we had been told not to drink tap water but this was refused and when we said we would pay (we were all inclusive) they didn't have any for us to buy except small bottles in the local shop. The man on reception who checked us in didn't offer us a safe key or beach towels and we had to go back each time to ask for them. They had a policy for not using plastic straws but used plastic cups for all the drinks and they ran out of plates one such time so we had plastic plates! I can go on!! The only redeeming feature was the beach which was stunning.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-2

    Can't wait to go back

    Reviewed by LisaDonns68(Windsor, Canada) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Getting ready to go back to the Roc Barlavento December 1st for the 4th time. This time it will be my Husband's 50th birthday. Really no where we would like to be. The food, service, location, and beach is all exceptional! Truly our FAVORITE place .

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5