Iberostar Laguna Azul
Punta Hicacos 4.5
Active Advisories
Starting February 9, the West section of the main pool of the Iberostar Laguna Azul will be closed for approximately 4 weeks.
Guests will still have access to the East section of the pool as well as the Relax pool, East pool and the Children’s pool during this time.
The Pool bar will remain open offering services all around the main pool area.
All efforts will be made to minimize impact to guests during this time.
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The elevators are out of service and are expected to be up and running again by the end of March.
Guests may be accommodated on lower floors, if requested, based on availability.
Overview
Iberostar Laguna Azul sits on the beautiful beach of Varadero and looks out upon crystal clear ocean waters. This property offers friendly staff, excellent music, amazing pools with entertainment and a wide variety of activities for the entire family.
Check in
4 p.m.
Check out
12 p.m.
Rooms
814
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Access to spa (treatments not included)
- All gratuities
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
- 1 king bed, or 2 single beds
- No more than 3 guests in the room
- 1 king bed, or 2 single beds
- Maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
- 1 king bed, or 2 single beds
- No more than 6 guests in the room
- 1 king bed, or 2 single beds
- Minimum 1 adult, maximum 3 adults
- Minimum 2 children, maximum 5 children
- No more than 6 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- 2 Connecting rooms
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Premium amenities include:
- Room designed for larger families with 2 connecting rooms
- Welcome detail for kids (chocolate and balloons) and for adults (bottle of rum)
- Gift for the kids
- Mini club available until 10:00 PM
- Special minibar assortment for kids
- Only available for families with children (0 to 12 years old) and teenagers (13 years old to 17 years old)
A minimum occupancy of 4 is required for this room type
- 1 king bed, or 2 single beds
- Ocean view
- No more than 6 guests in the room
- 1 king bed, or 2 single beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Minimum 2 children, maximum 5 children
- No more than 6 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- 2 Connecting rooms
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Premium amenities include:
- Room designed for larger families with 2 connecting rooms
- Welcome detail for kids (chocolate and balloons) and for adults (bottle of rum)
- Gift for the kids
- Mini club available until 10:00 PM
- Special minibar assortment for kids
- Only available for families with children (0 to 12 years old) and teenagers (13 years old to 17 years old
- A minimum occupancy of 4 is required for this room type
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Relax Amenities Include:
- Welcome detail with priority check-in
- SPA Bonus with a 15% discount on all services
- Free access to wet areas
- Fit & Fun
- Private restaurant (breakfast and lunch only)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Relax Amenities Include:
- Welcome detail with priority check-in
- SPA Bonus with a 15% discount on all services
- Free access to wet areas
- Fit & Fun
- Private restaurant (breakfast and lunch only)
- 1 king bed, or 2 double beds
- Pool view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- No more than 3 guests in the room
- Mini-fridge with restocked bottle of water, soft drinks and beers (every 2 days)
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Relax Amenities Include:
- Welcome detail with priority check-in
- SPA Bonus with a 15% discount on all services
- Free access to wet areas
- Fit & Fun
- Private restaurant (breakfast and lunch only)
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 3 guests in the room
- Living room
- Mini fridge
- A/C
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Balcony or terrace
- 220/240 volts
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
Kids club
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
Cigar Bar | Bar | |
Beach Ba | Bar | |
Fausto Disco | Bar | |
Serrano Lobby Bar | Bar | |
La Ronda Pool Bar | Bar | |
Lutgardita Theatre Bar | Bar | |
Snack Bar East | Bar | |
Snack Bar West | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Ice Cream Parlor | Snack bar | Coffee and Pastries | Snacks | |
Casa Lasa | À la carte | Gourmet | Dinner | Dress code, Reservations required |
Snack Oeste Relax Zone | À la carte | International | Breakfast, Lunch | |
Los Mármoles Italian Restaurant | À la carte | Italian | Dinner | Dress code, Reservations required |
Massager Japanese Restaurant | À la carte | Asian | Dinner | Dress code, Reservations required |
Argenta Main Restaurant | Buffet | International | Breakfast, Dinner, Lunch, Snacks |
- Rooms: 814
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 1
- Kids pools: 2
- Outdoor pools: 4
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Daily activities: on site
- Games room: on site
- Currency exchange
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking
- Tour desk
- Car / Moped rental available ($)
- Guest service desk
Aerial - Resort
Aerial
Main Pool
Pool
Pool
Pool
Pool
Terrace
Buffet
Pool restaurant
Snack Bar
Fitness Centre
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.0
-
Location 4.5
-
Rooms 3.5
-
Service 4.0
-
Value 3.5
Lovely vacation!
Russell M on Mar 16, 2024
I just spent 6 days there with my 2 (adult) kids. It was the second time to Cuba for me, but the first time at this resort. All of the staff, i found them to be polite, helpful and very courteous! The food wasn’t the best, but it’s Cuba, one needs to have low expectations! The elevators were not working, but I can use stairs. There was hardly any waiting at the bars, the staff gets to you rather promptly. There was nothing for nightly entertainment at this resort, unlike another resort that I stayed at 7 years ago. The “shop” at the resort practiced “price gouging”! We lost our sunscreen, so I bought some more there. $27 American for a 250ml size bottle! A bit much if you ask me!
Amazing Experience, Look Past the Little Things
Daniel A on Mar 14, 2024
Just returned home from Iberostar Laguna Azul. Overall an amazing experience, made the best of what they had. Been to Cuba before years ago but things have changed. I'll highlight the goods and bad of my experience. Food - You do not go to Cuba if you are expecting luxurious, high-quality food. Cuba is experiencing major shortages and after speaking with other people off resort, some had similar quality, some worse and some a tad better. No fresh eggs for the majority of our stay, but just received some on the last two days otherwise the resort uses artificial (powdered) eggs which were decent. My advice is to hit all the A La Carte's during your stay. Food tasted much better! Also, try to upgrade to the relax section. There is a separate restaurant for breakfast and lunch which offers different varieties and quality of food. Snack bar also very good close to beach! Overall, decent food, you will not starve and remember you can enjoy your food once you return home! Entertainment - The entertainment team were amazing! You will never be bored daytime or nighttime. Constant music playing on both beach and pool, activities offered mornings on the beach then afternoons at the pool. The team always found a way to make us smile, laugh and have a good time. Nightlife was never an issue. Had live musicians and different acts that walked around the lobby. Shows were also good and beach party was fun! Cleanliness (Pool, Beach, Grounds) - The resort grounds are stunning! Very well maintained and beautiful. Read previous reviews of cockroaches roaming the buffet and rooms, but did not see one! Staff are always cleaning pool and beach area. Nothing beats the beach in Cuba in my opinion. Crystal clear water and white sand. They were doing work on the beach our first day with loud equipment and fumes, but thankfully they did not return for the rest of our trip. We were told in advance that one of the pools was being renovated, but the other pool with the swim-up bar was just fine, no complaints. Rooms - Rooms seem to be a hit or miss in my opinion. Our room was perfect. We were in building 19, no defects, good water pressure and working toilet. Our friends rooms a few doors down had constant problems with the key and lock, but staff were very quick and attentive to fix the problem. Do not keep your room key next to your phone as it deactivates it! There was a small opening in the sliding door that seemed to be a hot spot for mosquitos so we blocked it with a small towel. Little mold in the bathroom, but were able to look past it for the little time we spent in the rooms. Bed very comfortable, maids always supplied fresh towels and water. I always ask to stay in an upper floor because of previous issues with bugs at other places and also noticed upper floors were lit while the bottom floors had no lights in the hallways. Just be aware that elevators are currently not working Drinks - Bring your own reusable cup!! A true lifesaver. The Iberostar brand has removed plastic cups and straws from their hotels (what the staff told us) and offer drinks in paper cups that quickly disintegrate and become extremely annoying. Don't expect high quality drinks like in the Dominican or Mexico. Had Pina Coladas for two days then none for the rest. Some days no Vodka. Main drinks in supply are tequila and rum. Relax section has more variety. We were able to find Cola there but not at other bars at the resort. Iced coffees from the lobby bar were amazing! Staff - The staff went above and beyond! Super friendly and made an effort to remember you by name. I try my best to speak a little Spanish to staff and it made their day every time! Overall, I would recommend Laguna Azul. Beautiful resort with amazing staff. Had an amazing time with beautiful weather, friends and service. Resort does need some upgrades, but once complete I think it will be a top resort.
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