Hilton Barbados Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4398 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Terrible waste of money

    Reviewed by rgpn(Rome, Italy) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I’m actually still here (unfortunately) Very overpriced for the service and facilities received! - very very long waits to be seated - drinks ordered - food to be served - then the order messed up - every single day ! Rooms very dated and small - the kids club not adequate at all - nothing for children to do at the hotel while advertising as a family resort - the swimming pool was freezing - and unsupervised. The whole service side was very slow - very poor and a complete waste of money - an extremely expensive hotel and very poor quality service and facilities is a very bad mix - I will never be returning.

    Great Location with a Sub-Par Property

    Reviewed by rachelem255(Bridgetown, Barbados) on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This part of Barbados is such a wonderful little part of the island with great beaches perfect for families and couples of all ages. I love a good beach vacation and certainly enjoy a luxury spot but also truly enjoy a low key destination as well. Before we even arrived, I had a bad feeling about the property - I reached out via email weeks before and never received a response - The lack of response was a good indicator as to the level of customer service that would be received. Most of the staff is quite friendly, but the service is still poor. Small details, like the way the lounges are kept on the beach - sort of thrown around - If someone were to leave something on the beach like a towel or plastic cup - it would most likely be there the next day unless the wind were to blow it away. Having the beach picked up with a bit more attention to detail would certainly elevate the aesthetics. Additionally, there were rather aggressive local massage therapists on the beach that were quite territorial and arguing with each other on a regular basis. I chatted with other guests that stated they would not return for that reason alone. The pool was nice, could use a little upkeep, like the rest of the hotel - tattered volleyball net and weathered paint definitely brought everything down a notch. The food at the resort was not great at all. I wouldn’t have minded paying the resort prices for it if it was decent, but it was not - One of us actually got food poisoning one night from undercooked shrimp - it was awful. The small details of the resort added up to a rather big disappointment- which is so sad because of the lovely location.

    Beautiful balcony Views from all rooms

    Reviewed by 922erikj(Miramar, Florida) on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All rooms have great balconies and there is always a breeze here in Barbados. Breakfast Buffett was good and the view while eating outside in the fresh sea air was awesome. Neat remnants of a fort with cannon lying in the surf. First rate gym for working out with top notch Precor equipment.

    Great stay and amazing staff

    Reviewed by MissC5(Bath, United Kingdom) on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful 10 day stay! Highlights were breakfast, in particular Fiona and another lady who’s name I forget but she recently transferred from the exec lounge! Also Anthony and Melissia on concierge, they were so helpful and accommodating, nothing was too much trouble and they went above and beyond to ensure a memorable stay. Freddy on the door was a delight, always smiling and not forgetting our lovely housekeeper Tracey-Anne. Our room was lovely and comfy and clean. The beach staff were efficient and service to the beach was great, in particular the lady with the white hat! So many wonderful staff we don’t remember all their names! We enjoyed everything about our stay, there are plenty of lovely local restaurants a short taxi ride away, just ask concierge, although we’d recommend hiring a car if you want to see more. You can get from north to south of the island in an hour with so much to see and do. Carlisle bay is a short walk with plenty to do and see but Hilton beach is also lovely. We didn’t try the hotel restaurants but both bar food and poolside food were excellent, cocktails at poolside were perfect! Thank you for a fantastic stay. We will be back!

    Over priced, horrible service and food made us sick

    Reviewed by LATravelingFool(Los Angeles, California) on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I am a life long Hilton traveler. For my first Barbados trip, I trusted the Hilton brand to deliver a great long weekend experience. It was an epic fail. The staff was rude (except the frint desk), there was blood stains on a sheet, the food made us sick, the drinks were inconsistent and the whole thing was super expensive.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-1

    Value

    Value-2

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