Catalonia Riviera Maya Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 12241 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Catalonia Riviera Maya for our Anniversary

    Reviewed by 1967shep() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from Catalonia and have to say it was very good. From the welcome when we arrived to the good byes when we left all 10 days were fantastic. We stayed in the privileged room and were treated with a clean room every day by friendly staff as well as turn down service in the evening. The fridge was stocked every day and if you needed more of anything they were very accommodating. All of the a la cartes were good our favourites were the Japanese and the steak house. The selection in the Buffett was good there was always something to satisfy everyone. Luis’s bartenders supplied some kick ass service never waiting to long for a refill and always very friendly. There will always be people that complain about certain things during their vacation but we were not disappointed with anything after all we were on vacation so if something took longer than what we thought oh well we were on Mexican time. There was some construction going on while we there, mainly during the day. I understand these upgrades are required and we were ok knowing that it needs to be done sometime and this is there slow season. It’s nice to see a resort putting money back into their property. Loved the resort and would gladly return maybe as early as next year.

    My first visit to Mexico!

    Reviewed by Hannah H(Bournemouth, United Kingdom) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my first ever visit to Mexico. The hotel is beautiful! The only down side is that there is not enough seating in the entertainment bar at night. The cleaners do a thorough job, and a fantastic one at that! Always cleaning and tidying something and the towel art left on our bed everyday bought a smile to my face. The buffet restaurant was good but sometimes service was very slow and I’m my opinion these are not enough vegetarian options. There is always something to do during the day, and you can dance and watch the shows on an evening. The entertainment team were by far the best we’ve ever had and we go on holiday every year. Rodrigo, Melissa, Georgina, Miguel and Tony were absolutely amazing!! The made an effort to check how we were daily and always asked if we wanted to participate in the activities - explaining them if we weren’t sure what to do. On an evening they always asked how we found the show and got us dancing. We learnt so much about the culture and Mexico itself through them and we will certainly feel there absence when we go home. I would definitely come here again!

    My first trip to Mexico

    Reviewed by Lauren J() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow .. where do I start. Had the most amazing time on this holiday. I’ve been going away for 25 years and can safely say this has been the best holiday by far. It was made so special and memorable by the amazing animation team! Georgina, Melissa, Rodrigo, Tony ,Miguel and all the entertainment team work tirelessly every single day and made our stay so special and we have really made some good friends in them. They definitely need more recognition for all the amazing work they do day and night. The shows they put on in the evening are truly amazing and spectacular!! We will definitely be returning to this hotel in the future xx

    Mrs c Harrison

    Reviewed by Adele H() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just arrived home after spending 14 nights in Mexico fantastic holiday all the staff very friendly the animation team were brilliant Georgina Miguel Tony Rodriguez Melissa to name but a few had all the guests joining in regardless of nationality language doesn't have to be a barrier food fantastic rooms clean

    Adele harrison

    Reviewed by Adele H() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have recently returned back from my two week holiday at the catalonia rivia hotel and i had the most amazing time the food was great with lots of choice and the entertainment was absolutely fantastic. Georgina, Tony, Miguel and Rodriguez to name but a few always took the extra time to speak to us and every nationality was involved. thankyou all for making our stay amazing.