Disney's Paradise Pier Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2630 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Expensive but with many Disney touches

    Reviewed by LazyBee88(Palo Alto, California, USA) on Jan 07, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a group of 5 stay in a room which comes with 2 double beds and a sofa bed. It was surprisingly not too cramped and we loved all the mickeys throughout the room and despite the age of the hotel, we liked the decor more than Disneyland hotel which was a few minutes/blocks closer to downtown Disney and the parks. We stayed here for the early entry which was worth it for the time savings in Disneyland park and getting to the star wars ride as soon as star wars land opened but the room did cost about 3x any non-Disney hotel for the holiday season. That said, it was still cheaper than Disneyland hotel and the 5 person max occupancy was nice. We weren't huge fans of the character dining here as the breakfast food and service wasn't the best but our daughter loved meeting donald, daisy, minnie and others.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Great hotel in Disneyland!

    Reviewed by 785lorraines(Sequim, Washington) on Jan 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was very pleasantly surprised by the quality of the room and the service we received at Paradise Pier! We booked thru Disney Travel which I highly recommend as we received extra perks for booking through them and the price was very comparable to the Grand Legacy which we've stayed at before and is across the street from Disneyland. Staying at Paradise Pier allowed us to gain access to both parks at 7am each day rather than only having one day of "Magic Morning". This was really beneficial at Christmas as the parks were very busy. The bedding and beds were really comfortable, the housekeeping was excellent and the front counter check-in was great as the lady changed our room to allow us a view of the World of Color from our room. The only strange thing is their elevators are extremely small but they do have 4 of them so we never waited long. We will definitely stay at Paradise Pier again. We tried a few Character breakfasts and the Storyteller Cafe was overpriced for the food and atmosphere. The Plaza was expensive but the atmosphere, characters and food were excellent. The best value for a great breakfast is the Carnation Cafe on Main Street (no characters but great food for a very reasonable price). Definitely get a Max Pass as that is far superior to the Fast Pass and we only waited in 2 lines all 4 days of our visit and two of those days were at Max Capacity.

    Stayed one night for early entry

    Reviewed by Airika2011(Vancouver) on Jan 02, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Only stayed here one night as we had a budget-friendly hotel elsewhere. The view from the room was great with full views of California Adventure park and the World of Color show. Room is small and doesn't have the same fun perks as the Disneyland Hotel but it was comfortable for one night. Pretty tight for a family with two adults and three kids. Windows won't open at all which sucks. The pool was nice and the kids loved swimming there and we liked the food and bar service. Good view of the fireworks from the pool deck. Breakfast options for early risers trying to get to extra magic hour entry wasn't awesome but we found something for everyone at the restaurant in the lobby. Good hotel and close location to Disneyland of course but not really enough of a Disney experience to justify the high price. Major elevator traffic!!! If you smoke or vape be prepared to walk off-site every time you want a puff.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Service

    Service-4

    Nice Disney Experience

    Reviewed by 918azblonde(Staten Island, New York) on Dec 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at The Paradise Pier in November. While it was a super busy time for DL, CA, the hotel was also busy but that didn't put a damper on the service. We stayed for four nights. The concierge and cast members were amazing. They let me know when my purchases from the park had arrived, and even offered to deliver them right to the room. Everyone on staff was super friendly and welcoming. Our room was a standard 2 queen bed room. We had a very nice view of CA and were able to watch World of Color from our room our first night. We had a character breakfast in the hotel with Donald, Daisy, Stitch amd Minnie. The food was very good, and all different varieties for different dietary choices. All the characters mingle around, for photos and autographs. They definitely don't seem to mind of there is a party of adults with no children in the room. We still got a lot of attention from them and plenty of photos. Even though this is a Disney property hotel, it is a little bit of a walk to the entrance of DD. It's not like The Disneyland Hotel which is right across from the DD checkpoint or the Grand Californian which opens right into DD and CA. I didn't use the pool as it was very cold and raining when we were there. All in all it was a nice trip, and I would consider staying on the property again.

    This is not Disney

    Reviewed by K6869GNmatthewd(Seattle, Washington) on Dec 21, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We have stayed at both the Grand Californian and the Disneyland hotel so we thought we would try the paradise pier hotel on this trip. We stayed in a premier view room with concierge club access. This still was not enough to make it seem like the type of hotel you expect from Disney. It felt more like a cheap roadside motel with Disney characters on the walls. The concierge club had people camped out at all times of the day just waiting for food and the food was not that great. The service was rough with dirty plates left on tables and staff members only appearing every so often so if you needed something... you really had to keep your eyes peeled. Our room had a nice view of the park but I would have traded that for some hot water... our shower only had Luke-warm water at best. The pool is SMALL! Even our daughter was surprised. It is like the size of two hot tubs put together. We tried the lounge downstairs and the food was ok.. nothing special but I noticed our table was shiny and when I went to feel it, it was actually like a food spill that appeared to have been there for quite some time. We also all got sore throats on the trip and if I had to guess I would say it was from the very poor air conditioning system they have at the hotel. The staff I think try.. but this is NOT a Disney hotel. When we walked through the Grand Californian on our way to the parks.. we instantly got that feel.. but never at the paradise pier. Serious upgrades need to be made to this hotel... I would have rather pocketed some of our money and stayed at a “good neighbor” hotel.. which looked nicer and actually closer to the park