Paradisus Rio de Oro

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6563 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Above and beyond expectation

    Reviewed by Helen W() on Feb 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been to this resort twice now and I have experienced both sides of the resort. I thoroughly enjoyed both stays. The staff were attentive and welcoming. The food, was amazing, the best I've experienced so far in Cuba. The rooms were clean and well maintained. The hotel itself is beautiful and well maintained. I would go back in a heartbeat. Hopefully very soon!

    Paradise

    Reviewed by W8941LUmichaelc(Mississauga, Canada) on Jan 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Paradisus for 2 weeks.The service exceeded our expectations.The food was amazing and the staff work very hard to make everyone happy. A special thanks to Yudelki,for the amazing service and special attention for a special dinner night. Thank you to Judy, Yamilla,Marisol, Allen,Jeorge Leandro for the most amazing service and attention. This hotel is the best place in Cuba, we've travelled over 20 years in Cuba and this is the best Hotel by far.Food was amazing beaches are paradise, Scuba diving was included and amazing. We can't wait to go back and book even longer.Royal Service is first Class and we are so happy we chose this hotel.

    Excellent paradise

    Reviewed by Andrew M(Montreal, Canada) on Jan 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just came back, Jan 24, after one week in this paradise. The resort is beautiful, really well kept and maintained, unfortunately almost empty due to pandemic situation. It was sad to see it with no life, I really hope they will resolve health issues and I will come back and see there a lot of guests. There were only 50 or less people so they've put us all in Royal Service section. Only one restaurant there however each evening they have different menu. The food is 5 star by any international standard, they must have the best chefs available in whole Caribbean. All drinks were prepared with freshly squeezed juice. The hotel staff is really fantastic, they all speak good English and, I believe, French as well, as I heard them talking to French Canadian guests. The resort is kept in impeccable conditions, they were constantly painting and gardening, furniture were either new either fresh painted, no visible scratches. Rooms in Royal section are huge, finished with some kind of marble stones, beds comfortable. We will definitely come back, we were 18 times in Cuba, first time in Paradisus and it is our best experience there. Our biggest thanks to the entire staff, they all work hard to keep guests happy and they are successful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Paradise at paradisius!!

    Reviewed by Benito2021(Gatineau, Canada) on Jan 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    2 weeks in paradise! What a nice clean luxurious well kept resort! Friendly very professionnal staff. I loved eating their good food and i was very pleased! I had 6 times the "langoustina" and the octopuss was so tender and delicious! The whine tasting and pairing was a top experience with a knowledgeable somelier. Massage by the ocean was amazing! Humid spa experience and sauna sooo relaxing! My huge luxurious royal suite room Made me feel like a king in his palace! Excellent entertainment at night! the best gym i have seen in Cuba! Wanna relax? Go to the royal section and you will! :-))))) 5******+ Benito

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great place

    Reviewed by Randy L(Bathurst, Canada) on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great experience, breathtaking views!! Was there the first week January only 50 people in the resort!! Which made the experience good in a way (because of the virus) but also bad in other ways!! overall good place

    Individual ratings:

    Service

    Service-4