Luana Waikiki Hotel & Suites

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1773 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Home away from Home

    Reviewed by ChrisGrace808() on Dec 09, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Since the very first weekend me and my family "stay-cationed" here, its been nothing but amazing views and excellent staff, id like too thank Kim & Chastity for their Outstanding guest services. it feels like nothing but family and Aloha. Every time we walk through those doors my kids can't help but smile. Every friday that we checked in, we were pleasently greeted by the valet. The rooms are always clean & comfortable. They provide a wide range of New released movies that come in really handy when you want too kick back and enjoy some family time. During the day me and the kids go down too the first floor, my husband and I enjoy utilizing the fitness center with a great view of my kids swimming at the pool. we will definitely be back again!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent Experience. Service 5 Star.

    Reviewed by YourTravel77(Glasgow, United Kingdom) on Dec 08, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our 3rd time staying here and we were very happy. The wonderful service from Joan checking us in was absolutely superb. Very polite, welcoming and professional. Joan very kindly sourced an excellent room for my wife and I. We were so pleased, I immediately went downstairs and thanked her ! The staff are very friendly here and the prices are reasonable. We tried to get late checkout but were promptly denied by the unfriendly one... I reckon if I’d asked someone else, I would have got it.... however apart from that, we were really pleased.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great location! Awesome staff!

    Reviewed by John L() on Dec 08, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    You have an awesome staff! My son first trip to Hawaii. You made memorable! I want to especially thank Thomas, Melissa and Alexis for their great guest service. The room was perfect for us. We will definitely come back again.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    A Pleasant Stay

    Reviewed by 110aarthic(San Jose, California) on Dec 07, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a cute little boutique hotel which exceeded our expectations. Booked as a part of Costco package for 6 nights. Got a room in 14th floor with excellent city view. The hotel as such and room were very clean and comfortable. Very close to the beach and restaurants. We had free breakfast buffet as part of our package and the Fish hook cafe buffet was wholesome and top notch. We started our day with delicious desserts, fruits, eggs, bacon, potatoes, fried rice and much more. Overall, we loved our stay here. One star minus for expensive parking $35/day and the shower. Check out the public parking for $1/hour near Prince waikiki hotel. We saved a lot of bucks parking there every day evening and walking to the hotel along beautiful streets. Took an uber every morning to the parking spot to avoid walking in sun and saving time.

    Best location and bang for your buck

    Reviewed by GandJtours(Marysville, Washington) on Dec 07, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Okay so if you want the ideal location for beach access and downtown activities to down town this is your go to place. The price for the hotel is fair, and they are updating the rooms to a better standard. It's about a 5 minute walk to the beach and and 10 minute walk to most down town activities. A lot of the rooms have kitchens which can save on extra cost. Things to be prepared for is valet parking, which is an additional cost, but worth it. The breakfast is lacking because the room they have breakfast in seats 5 to 6 families and that is all, so most times we had did breakfast in our room or off sight. The only complaint is that the rooms are tile, and could use a good scrubbing while guest were present to help with sand control. Most times I only observed a swifter mop doing the job. But this is my only area that could use improvement. Overall we will always stay here in the future!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-4

    Value

    Value-5

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