The Westin Nanea Ocean Villas reviews
1926 TripAdvisor reviews
Where to stay with a family in Maui
michaellF5501FV (Idaho Falls, Idaho) on Mar 23, 2024
2nd time…. So, we are vacation owners, which means take this review with that knowledge in mind. For a family of 5, you can’t beat this place. Full kitchen, huge rooms, comfortable beds, balcony that can seat the entire family, gigantic bathrooms, excellent onsite bar and restaurant, gigantic pools for the kids, excellent location in Kaanapali. The only site gym is top notch, the beach side path was utilized daily, and we found the snorkeling right in front of and south of the resort to equal anywhere in Maui. We’ll be back. I recommend this place to families in particular
Best for Families with Children
cengelland on Mar 15, 2024
The rooms are lovely, clean, nicely appointed, and the grounds are pretty. Staff is so kind and responsive. BBQ area is very nice. Beach is great for snorkeling and whale watching. On site dining options are very disappointing. And because the kids' pool areas are merged into the main pool you can expect lots of noise, to be splashed, or hit in the head with a nerf ball, even in the adult hot tub. Lots of people coming in from neighboring facilities and taking up chaises and reserving of chaises for hours on end. They leave a "ticket" but there doesn't appear to be follow up. Lastly, the layout of the kitchen is awful. You can either access the pantry, open the refrigerator, or open the dishwasher but only one at a time. If I brought kids I would likely think our stay was great but without it was good. I much prefer the Westin North Villas!
Gorgeous place
Lindsay L on Mar 06, 2024
This is our first time staying at this property. It has been nothing but amazing! The resort is beautiful and clean. The people working here are very friendly and helpful. It's nice it's right on the beach!! We will stay here again in the future. The beds are very comfortable and we like all the amenities this place offers..We do wish the restaurants were open longer, but thats not a big deal. The only downfall is we had a lady at the concierge trying to pretty much beg me too listen to their 90 minute talk about being a time share owner. I kept saying I wasn't interested but she almost didn't want to take no for an answer.
A consistently good resort
David B (London) on Feb 25, 2024
We stayed in February for a week. We’re not vacation club owners and we paid for our stay directly with Marriott. We’ve stayed (and reviewed) before so I’ll keep the review brief as most of the content of my previous reviews still applies. Check in was quick and friendly. We were given an overview of the resort and allocated a 2 bedroom suite on the 3rd floor. We only had a view of the carpark but that’s all we’d paid for. It was above the main entrance to the hotel and occasionally got a bit noisy. The rooms appear to have had a minor refresh since we last stayed which makes the rooms look a bit more modern but overall the suites were great anyway with a full kitchen, living area and two bedrooms with the standard amazing westin king size beds and large en suite bathrooms, one of which has a washer/dryer and can be accessed via the living room and bedroom. We used the gym a few times. It’s large and well equipped.. The pool area was fairly busy and finding loungers can be a problem. There is an issue with people reserving loungers all day which the hotel does try and manage but I can see that it’s a difficult balance and more the fault of guests than the hotel. There are usually loungers further back by the two smaller pools which we also found offered some shelter when it was windy. If you can get a lounger the pool facilities are great. We ate at the pool bar a few times. Food was decent enough. The cocktails were consistently poor unfortunately, particularly for $18 plus tax each. The mai tai was the first I’ve had in Hawaii that I wouldn’t bother with again. A couple of detractors were the parking which has almost double from a reasonable $15 to $25 per day in just a couple of years and given the near $1000 per night room cost smacks of penny pinching. Equally, the towel card policy is very budget for this kind of property, with warnings of fees if the cards aren’t returned on check out. I really can’t see that enough of these faded stripy yellow towels are going AWOL to justify the hassle. That said, this is a great resort overall and the issues we experienced were minor in the big scheme of things. Sadly, we probably won’t return. Room rates for this hotel are now routinely $1000+ per night plus tax and parking. Maui in general is very expensive but the increases over the last couple of years are excessive and we can no longer justify the additional spend above other beach destinations. I suspect we aren’t the only ones and as much as we love Maui there are similar resort destinations, often all inclusive, available for less than half the price. Not specifically the fault of this hotel, more the industry in general
Not so Maui Wowi
bdyfxr2017 (San Diego, California) on Feb 20, 2024
Although the accommodations were great, was disappointed, in the overall resort, not realizing that it catered to families, especially families, with children under the age of five, where the grandparents become the babysitter, so the young adult children can get some time away from there young families. Multiple areas where they want to talk to you and try to sell or upgrade your timeshare. Beach rentals, cabanas, and daybed rental prices were outrageous. Rent your beach chairs and umbrellas from one of the offsite locations and support the local community.