Planet Hollywood Resort & Casino

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 30752 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Perfect Location on the Strip!

    Reviewed by Amy V(Atlanta, Georgia) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was the perfect location to be right in the center of all the action. The value for the location is GREAT if you plan to walk around and explore the strip. Check in and check out process was a breeze at the kiosks. The rooms are spacious, modern-looking, and clean. The pools mandate masks if you are not in the pool or actively eating/drinking, which does not make sense given that the seating options are very well spread apart. The only other complaint is the prices for food/drinks/necessities inside. They are ridiculously high because of the convenience so I would run to the Walgreens next door for anything you may need.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Best vacation

    Reviewed by Jlove2312321() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Daniel of the entertainment at the sports bar is the best at karaoke and is so helpful and has a great personality and server in history he deserves the maximum raise and so does Irving . I’m going to come back next month bc of Daniel

    Poor Housekeeping

    Reviewed by Maps57513601342() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I didnt have any housekeeping service for first 3 days, of my 5 day stay. I was able to order fresh towels daily. I was not informed of the poor housekeeping issue until after the first day, when we got back to the room and noticed it wasn't cleaned. Then they said, when I called, that there is no housekeeping at all.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3

    Good rooms, long waits, long walks

    Reviewed by Inspire51263170591() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall for the price the hotel was good. The rooms were clean and spacious. Check in is automated but we were able to find concierge help when we needed it. You lost me at the elevators and parking. Only 2 (of 8) were running all weekend in my tower. The other tower (our second room was) had 4 of 8 running. The hotel seemed to be at capacity. With required social distancing it caused us to wait for 20 minutes sometimes. We were gonna park at Valet to save the lengthy walk ( you have to go through the whole mall BTW) but the Valet was so backed up it was not even a possibility. Everyone knows PH parking is terrible but this weekend was next level. It was mentally exhausting to just get around. Three days and we worked it out, crossing the casino just to be able to get up to our floor in the opposite elevators. Pool is open but they want masks when you’re not drinking or in the water. So know that laying out mask free isn’t happening. Vegas Fri-Sun was like Mardi Gras. Insanely busy. Be ready. Not a place for kids right now in my opinion. Late Sunday/Monday was a little better. So maybe if you’re going for a getaway do the weekdays. Cell service is pretty terrible and wi-fi is not much better for those needing to work. It’s just a weird time to visit Vegas. But if you have to, you don’t care about walking but do need a good room....I give PH 4 stars. Do sign up for Cesars rewards. Was helpful at times. Resort fee plus taxes. So make sure you budget that extra 50-70 a night depending on your rate. Also sign up for the IVY text assistant. We were able to get the extra blankets etc just by texting. That was a good feature.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    We loved it

    Reviewed by tjacks26() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The pool was great..location right n the middle of the strip close to everything.. 27th floor..our bed was comfy and our room was clean! Food in hotel Hollywood Cafe was good as well! Please plan some time at the pool..we really enjoyed it!!! I would definitely stay again!!