Dreams Los Cabos Suites Golf Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 2874 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    disappointed

    Reviewed by PauSupernova(mexico city) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We decided to go to my favourite destination in Mexico, Los Cabos. I have been there like six times in different hotels. This time I chose Dreams because in 2012 we were in Dreams Riviera Maya and it was incredible, especially all the restaurants, bars, snacks, etc. This hotel is immaculate, super clean rooms, lobby, pool, beach. The front desk staff are really kind, but there are things that I don’t understand. The amenities in the room are poor. This time I traveled with my first baby and I decided to travel light, so I left my shampoo, body lotion, cotton swabs at home. Cause I had been previously in hotels of this chain and I knew I could get those. We even got sunscreen when we were in Secrets Cozumel. Well in my room 109 which had an incredible view and is next to the pool, found just a shampoo, a shower cap, solid soap and a mending kit. I decided to go to front desk and ask for a body lotion and they said it had a coat, so I asked how much it was and they said three dollars, but that this time they were able to get it for free. Ok then I got my lotion. I am kind of disappointed with the pool waiters, I was told that September is the lowest month in occupation, but the fewer the guests I believe they could get better tips if you attend that little people correctly. We always tip the last day. And that day unfortunately we found Josafat. (Outstanding service). The World Cafe is ok for breakfast and the ceviches were good. But since we went for three nights and especially to celebrate Independence Day we were expecting a great dinner. Tacos al Pastor were horrible, the cochinita so so. In my opinion the food and beverage division needs to make a bigger effort. The hamburguers were extremely salty. I will never go back to a hotel of this chain. Please don’t sell the unlimited luxury anymore because it is not like that.

    Excellent room service during Hurricane Lorena

    Reviewed by Lsuther11() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    JosaFat Hernández was so welcoming and gave us excellent all around service. He went above and beyond with all of our requests. We had to transfer to this hotel from Breathless due to the Hurricane coming in. JosaFat made us feel welcomed and made sure that we were taken care of. He was very helpful and made our trip experience amazing.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Girls trip

    Reviewed by Tracey S() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A great location for a girls trip. Beautiful, full amenities resort. Everything that I wanted it to be. Staff is exceptional and geared to meet your every need. Josafat Hernandez took great care of us. We were a bit stranded due to the tropical storm. He brought us beverages and made recommendations on what to do to wait out the storm. Can’t say enough about the professional manner that the resort handled the situation on the middle of the storm. Guest safety was priority one but they never forgot that we were still on our vacation!

    Girls Trip

    Reviewed by Heather R(Saint Louis, Missouri) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Josafat Hernandez is the BEST! Room service was excellent during a tropical storm. He had great recommendations and was so kind! Braved the horrible weather to bring us drinks and snacks multiple times. Can’t thank him enough!

    Vacation

    Reviewed by Shannon S() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Josafat Hernandez provides the best room service! He catered to every need!Great attitude, knowledge of the restaurant, servers, weather. We were there during a tropical storm and he brought us everything we needed. He recommends the French restaurant Bordeaux.