Couples Tower Isle

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4153 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Our Daughter's wedding

    Reviewed by deniedandsad(Hayward, California) on May 08, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We paid thousands for our daughter’s wedding to Couples resort Ocho Rios Jamaica They would not even give us a military or veteran discount due to my husband being an eligible VET. When the reservation was made in the states, it showed no option for a military or veteran discount. Because, it was so difficult to find out what was available for room service, we went on line while we were in Jamaica and then found out about the Vet discount. We asked for them to give the discount that was offered but they refused to give it. We felt that was really shady. People in the wedding party that were under age or not a couple could not stay there and were not allowed to come on site until 4 P.M. to get ready for the wedding which was at 5 P.M. An additional special room was paid for the wedding party to get ready. Needless to say the wedding was 1 hour late. The food was nothing to be desired. We had one Great meal in the Verandah restaurant. They are extremely lacking in restaurants and what they have are only available on certain days, certain hours and certain foods at certain hours. Most alcohol was watered down. When you arrive there, you are not told about everything. On the way there, a driver told us a restaurant we passed by was part of the package but when we got to the resort, they denied it. We would have loved to gone shopping down town but we were never told about it. We were only told about their gift shop. At the disco, bartender and another employee did not have masks on and got very close to yell do to the loud music. We would not recommend this resort. This resort put a damper on our vacation after a long stay at home due to covid.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-4

    Nice getaway

    Reviewed by T1997BHsimoneg(Caribbean) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great place. Peaceful and relaxing. Wonderful staffs; Jermaine & Travis(Eight Rivers), Nicholas(Patio), Martin(watersports), Renae(Bayside), Jermaine(bell hop) and the most outstanding are Conway and Shaquille. Shout out to the maintenance department for keeping the ground clean and well kept. Garden is beautiful. Only thing missing is a HAMMOCK. Please get some. Needs more food options for breakfast but the quality is ohk. Service are EXCELLENT ???? Favorite place is the nude island. Scenery is amazing there. Sanitizers are at your convenience always. Everywhere you turn, there's a bottle.

    Great time at CTI

    Reviewed by Don D(Iowa) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I visited Couples Tower Isle in April. Overall a great visit, they were about at 35% capacity. Workers all wore masks and had plenty of hand sanitizer all over. Food was excellent at all of the restaurants. Staff was friendly, shout out to Phelicia at Eight Rivers, O'Neil at Verandah and Patio, Kevin and Newman at Patio and lady that made omelets in the morning. Everyone was friendly, resort well maintained. Thanks for a great trip.

    2nd anniversary

    Reviewed by Bryan32821() on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely the best vacation we have ever had in our lives. The staff, food, amenites, and entertainment are simply amazing. The room was beautiful and we recommend you getting an ocean view. You can do late night in a club, or do like we did, and just sit and sip wine while looking at the beautiful beach. We booked excursions through Amstar and the front desk. They really get the social distancing, and all week we observed the staff cleaning and sanitizing everywhere. We definitely will be back.

    Lovely location and great service

    Reviewed by Jamaicanyardie(kingston, jamaica) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I took advantage of a great New Years Eve deal to visit this hotel and I am so glad that I did. While it is a couples hotel, many people were there with friends and family members so be aware that that is a possibility. It is an older hotel with different wings but almost everywhere you get spectacular views of the ocean. That in itself is worth the trip! The hotel has great places for you to just sit and look out and that is so relaxing. The rooms are fairly basic but very comfortable and the view again from mine was wonderful. Service was good in the two restaurants that I visited and during the time of Covid the protocols were all followed. The entertainment was excellent and the entertainment staff was very warm and welcoming. We booked a cruise that unfortunately did not take place because of the weather but that is a nice inclusion. The property is a relaxing get away if you just need that. If you need hype and excitement then this is not for you though.