Holiday Inn & Suites Orlando SW Celebration Area

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2060 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice and clean

    Reviewed by yolandar656(Cairo, United States) on May 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family’s suite was very nice and clean! The front desk associates were very kind and friendly! We had one minor issue and as soon as I called the front desk, it was handled immediately! I would definitely recommend this hotel to anyone.

    One of the worst IHG hotels I have stayed in

    Reviewed by TxQcRaY() on Mar 28, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Have stayed in many IHG hotels and have plenty more already booked. However, this has been by far the worst I have stayed in. What makes this worse is this is the hotel they set us up with when they invited us to do the Time share pitch Room out dated and awkward for a Kin Junior suite. The "living room" was only far enough from the Partial dividing wall for the sleeper sofa to expand. Only one night stand which had two outlets and two USB ports. One of the USB port didn't work at all. While it was nice having an almost Kitchen the refrigerator didn't work, however the Freezer worked well ! Our room was 1202 and right above the swimming pool and you could hear LOUD people at all hours. Third floor laundry needs a REALLY REALLY good cleaning. Now I know we all don't like to wear MASK. But I have a hard time forgiving the staff if nothing else at this hotel as only a few FOLLOWED IHG's mask policy some were not even wearing one at all and others were wearing it under their chin. They were not even "encouraging" their guest to FOLLOW the many NOTED signs that they were to wear mask in this establishment

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-1

    Family getaway

    Reviewed by larayah(Riverview, Florida) on Mar 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I stayed here twice. Clean, friendly staff and great location. Anytime we go to "The Fun Spot" we'll be staying here. :) It's located directly across the street. I recommend this hotel to anyone looking to get away.

    DO NOT WASTE UR MONEY

    Reviewed by t_mills679(Lakeland, Florida) on Mar 25, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Went for a romantic get away. Front desk knew that...1rst room all the way in the back tower bottom floor, looking out to parking lot and Everybody loading, unloading, coming and going could see right in our room! Nice privacy, huh?! Only Room Without a Balcony on that whole side! 2nd room...as soon as U get off on 7th floor...Bad Odor, our room across from elevator Wreaked of water damage mildew. Black Mold in shower around a lip across front and side of tub! When we complained, they said sorry! That's it! We had to check out early because of smell. Also hot tub down all 3 days we were there. Go somewhere else!

    Hotel Stay

    Reviewed by timnD2530TX() on Mar 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very clean and nice, one of the best hotels to stay in town, will come back again :) smells good, good customer service, rooms are clean and nice, everything works not like other hotel rooms, worth the money :)