Overview
Get swept away to a tranquil South Seas retreat filled with exotic food and carefree fun. A sparkling lagoon-style pool surrounded by a white sand beach and swaying palms invites you to escape. Curl up in the comforts of a private oasis in your room or suite. Leave the rest of the world behind and unwind with all the exclusive theme park benefits of being a Universal Orlando hotel guest.
All guest at any Universal Orlando Resort on-site hotel can take advantage of the following:
Universal Orlando Resort On-Site Hotel Benefits:
Early Park Admission to the Wizarding Worlds and Volcano Bay 1 hour before the public
·The ability to charge in-park purchases to the hotel room key
Free package delivery to the hotel room for any items purchased in the theme parks
Free parking at the main CityWalk parking garage
Free Transportation to the theme parks and CityWalk
Pool-hopping privileges to use any hotel’s recreational facilities (excludes Endless Summer Resort)
Free Wi-Fi Internet in all hotel rooms and public areas (faster speeds available for a fee)
Free scheduled transportation to SeaWorld and Aquatica
Preferred tee time and complimentary transportation (for foursomes) to participating golf courses
Free admission to CityWalk clubs (excludes concerts and special events)
In addition, every guest staying at Portofino Bay, Hard Rock, or Royal Pacific receives the following benefits:
Free Universal Express Unlimited passes for both parks
Priority seating at select restaurants in the parks and CityWalk
All of these benefits are available from the moment you arrive until midnight on the day you check out. Even if your room won’t be ready until the afternoon, you can register at your hotel as early in the morning as you like, leaving your bags and retrieving your Express Passes (if eligible) in time for the Early Park Admission hour. Then linger at the resort after your checkout time, taking advantage of your pool privileges until late in the evening.
Check in
4 p.m.
Check out
11 a.m.
Rooms
1000
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Lagoon-style pool, garden or waterways(to theme parks) view
- 1 king bed, or 2 queen beds
- Lagoon-style pool, garden or waterways(to theme parks) view
- Climate control
- King Rooms - up to 3 guests (rollaway rental needed for 3rd person ($))
- Two Queen Rooms - up to 5 guests (rollaway rental needed for 5th person ($))
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- Turndown service
- TV
- Complimentary toiletries
- Mini-fridge
- 2 queen beds
- Lagoon-style pool or waterways (to theme parks) view
- 2 queen beds
- Lagoon-style pool or waterways (to theme parks) view
- King Rooms - up to 3 guests (rollaway rental needed for 3rd person ($))
- Two Queen Rooms - up to 5 guests (rollaway rental needed for 5th person ($))
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- Turndown service
- TV
- Complimentary toiletries
- Mini-fridge
- 1 king bed
- Lagoon-style pool, garden or waterways (to theme parks) view
- 1 king bed
- Lagoon-style pool, garden or waterways (to theme parks) view
- King Rooms - up to 3 guests (rollaway rental needed for 3rd person ($))
- Two Queen Rooms - up to 5 guests (rollaway rental needed for 5th person ($))
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- Turndown service
- TV
- Complimentary toiletries
- Mini-fridge
- 1 king bed, and 1 sofa bed
- Lagoon-style pool, garden or waterways (to theme parks) view
- 1 king bed, and 1 sofa bed
- Lagoon-style pool, garden or waterways (to theme parks) view
- Living room
- King Rooms - up to 3 guests (rollaway rental needed for 3rd person ($))
- Two Queen Rooms - up to 5 guests (rollaway rental needed for 5th person ($))
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- Turndown service
- TV
- Complimentary toiletries
- Mini-fridge
Amenities
Lobby water feature
Lobby
Orchid Court Lounge Sushi Bar
Pool
Location
Reviews
Noisy Room ruins stay
Stuart C on Apr 13, 2024
Booked the room (like most) to take advantage of express passes for Universal parks. This was the good bit...unfortunately the check-in procedure is painfully slow meaning a massive queue across the lobby you have no option but to join. They tried to charge us an extra $50 for an extra adult in one of the rooms 'for the express passes'...I questioned if there was a difference in cost for child or adult express passes and was told 'it was universals rules, they charge what they like' I questioned further and pointed out I'd paid extra for that room already compared to the 2 adult 2 kids room we had and they eventually waived it. Rooms were ready which was a bonus so we went and dumped bags in Tower 2 Floor 7 Rooms 49 and 50. Rooms seemed nice enough for one night and at that point quiet... When we returned to Rooms after 1st day in the parks, room 49 had a strange rumbling sound...half hour later Room 50 had it to...the noise in the celing was incessant all night..We got very little sleep and despite the engineer coming and looking /lustening/ claiming to have turned bits off...nothing changed. He didn't know what the noise was either ...concierge phoned at 1am and offered us different rooms...bit late! And daughters had plugged their air pods in to try and block out sound so we stayed. We're offered a free breakfast for the inconvenience...however it ruined our night there and subsequent following day as we were all knackered in the parks and had to end up leaving early. Can't find any contact email to lodge a complaint either... A very disappointing venue indeed..think twice before spending the vast sums on a room.
Beautiful, Calm Resort, Huge Rooms, perfect choice for Universal Express Passes
discoveringtheworld (London, United Kingdom) on Apr 10, 2024
We booked the hotel for one night purely to take advantage of 2 days if express passes for Universal. We kept our luggage at our other hotel, left there at 7 AM and headed to Loewes with 2 overnight rucksacks. Even though it was early, many people have the same idea and it was mega busy so husband waited in the line to checkin and I joined the line for bag drop. Took about half an hour but we soon had our room key, which doubles as your express pass (take a lanyard to put it in, makes it much easier for scanning at ride queues) and made our way down to the queue for security. We made an error here and walked, forgetting people's advice to take the boat. So there was a long queue to get through security which may have been shorter had we opted for the boat (this could have been solely due to the sheer volume of people with it being spring break). Once we'd finished in the park we headed back to the hotel to enjoy some pool time. Pool area is lovely, with plenty of pool loungers, noodles and balls in the pool and a snack / bar area. Our room was xxx overlooking a small lake and car park. We had a king size bed with sofa bed for our Daughter. Room was large with huge TV, desk, fridge, coffee machine, safe and large shower. Beds and bedding were extremely comfortable and there must have been good sound proofing as we heard nothing all night and had a really good sleep. Small individual bottles if shower gel, shampoo, conditioner and body lotion were provided, with a simple call / text message to reception if you needed them replenishing. We chose to eat at Jack's within the hotel for our evening meal, expensive but we enjoyed it. We didn't get a lot of time to fully explore the hotel but the areas we saw were beautiful, it really is in a stunning setting, very peaceful and tranquil despite being on the Universal grounds. Breakfast wasn't included and we personally found the prices in the onsite shop quite expensive so got the boat over to Universal (shorter security check) and grabbed hot drinks and hot croissants from Starbucks on city walk. Although close to £700 per night we would definitely stay at the hotel again purely for the express pass to Universal as this did save us a fair amount as you get 2 day passes.
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