Heathman Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 283 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Hotel and Staff

    Reviewed by hdthe3(Fort Collins, Colorado) on Jan 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Really a fantastic experience at The Heathman Hotel. The staff was extremely helpful and welcoming. A great check-in experience where they shared all of the events (happy hour, etc.) that take place in the hotel. The room was fantastic and spacious. Very clean and ample space for an extended stay. The location is amazing! Would highly recommend a stay at The Heathman Hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Would not recommend

    Reviewed by zdcgbj() on Dec 29, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This hotel is okay but I would not recommend it. I feel I have stayed at better hotels in downtown Portland for a similar price. Pros - Good location in downtown Portland - Were able to check into our room early (probably just luck but it was very convenient!) - Across the street from a parking garage that has only $16 parking (all the hotels in this area seem to charge $40-$50 for parking so this is very convenient) - Courteous and helpful staff - Cute welcome beer idea Cons - Rundown: The building is old so I get that the rooms are small. However, there were a lot of things that just seemed rundown about the hotel. One of the elevators was broken the entire time we were there. The refrigerator in our room was kind of broken and hard to close. The bathroom door was a little warped and hard to close/lock. The bath towels were very rough feeling and unpleasant. - No soundproofing: I don’t think I’ve ever stayed in a hotel that had this little soundproofing. I could hear people’s entire conversations and people singing. I’m not sure it was other rooms or just the hallway but it was pretty bad - Lots of hidden fees: The base room cost was $125 but there was an additional $80 in fees including a $30 resort fee. I think the idea of this kind of hotel having a resort fee is strange. I’m not sure what it even is supposed to cover - the library area (it was fine but not amazing to me) and the beer? I feel I have stayed at more expensive 4-star resorts in Hawaii that have full pool/beach access with $30 resort fees. A 64% increase in price due to fees seems rather steep I think I may have gotten this hotel for a lower price than normal given it was late December which was nice. However, this hotel felt rather disappointing given Trip Advisor says this hotel class is 4.5 stars and there are lots of high customer reviews.

    Would stay here again!

    Reviewed by PBC121314(Orange County, California) on Dec 29, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great location, amazing amenities and outstanding customer service! Christopher checked me and my husband in and was wonderful to chat with. Stayed in room 715 for one night. Loved the spacious, bright, quiet, extremely clean room. Had a view of a beautiful mural. I’ll definitely stay here again!

    Beautiful staycation!

    Reviewed by annacR418BH(Portland, Oregon) on Dec 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had such a lovely and peaceful stay on our recent holiday season staycation. Every person we encountered was pleasant and welcoming. The best nights sleep in ages! comfortable bed, quiet throughout the night and you really felt an elevated Portland vibe.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Our favorite hotel!

    Reviewed by kevinrV9453GT() on Dec 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here with our dog over Thanksgiving and couldn’t have been happier. Our room was perfect and there was zero hassle having our dog with us. Bri made us feel extremely welcomed right when we stepped in the door. 10/10!