Iberostar Selection Playa Mita

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4445 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Starprestige Juan Carlo/Estabon are the best

    Reviewed by 3kgt88() on Feb 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great teamwork at the star prestige rooftop patio bar! Excellent service and bartending from the resort staff. We upgraded to The Club because we prefer to stick with this resort and reap the other benefits.

    Nice Place

    Reviewed by T-Mo_KS(Kansas) on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Nice all inclusive resort. Food is good. Drinks are good. The specialty restaurants fill up really fast. The resort is kind of isolated and quite a ways from the airport and Puerto Vallarta, so it's a pricey cab ride to get to town. The staff is fun and engaging. The beach is long and pretty nice too. The only drawback is being far away from town

    Subpar standards

    Reviewed by amysY2146OE(Toronto, Canada) on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Don't come here if you are looking for service and are picky with food. The restaurants are always "full" seems like they want you to eat from the buffet. We booked a king bed in junior suite. We got a standard room with 2 double beds that are pushed together- see picture. No towel service. Standard rooms you get a towel card that you need to swap out daily. Junior suites are limited to only 2 towels. So kids have to share towels with adults. No plastic bags available so bring you own plastic bags to dispose diapers.

    Family vacation, think again!

    Reviewed by raidersn() on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We booked a family vacation of 10 people: 6 adults and 4 young children under 5 years old. If you are looking for a stress free resort, stay far away!! Why stressful? 1.You have to "fetch" your own water daily. They give you 2 water bottles and you have to get your own water from the fountain. 2. You are limited to 2 beach towels. So even if we have 2 adults and 2 kids they only give you 2 beach towels. We called front desk requesting more, they never dropped any off. 3. You book dining reservations upon arrival. The restaurant were always "full" from 5pm to 9pm. We stayed for 6 nights and the only spot available all week was at 9pm. My kids were restless and tired by dinnertime so we were stuck having the same old buffet. 4. They seem to be understaffed. Service is slow. 1 attendent to help with beach chairs and 1 server for drinks. So if you want drinks be prepared to wait at least 45 mins on the beach. We got fed up with the wait so we walked to the bar and grabbed our own drinks. The only pro is the beach is nice, low tides so little kids can enjoy the ocean waters. We would not recommend this resort for family vacation.

    playa mita iberostar

    Reviewed by KerryA980(Headingley, Canada) on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very clean,great food,imaculate grounds,very friendly staff, beach and pool area are fantastic. Had a bit of trouble with missed room cleaning and bar fridge being restalked. Rooms could use an upgrade. A big shout out to our concierge Rebecca she has bent over backwards for us.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5