Plaza Pelicanos Grand Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3262 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Outdated

    Reviewed by kimwE6266LG(Renfrew, Canada) on Feb 28, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This property could use some updating!! The first room we got was very musty smelling. They couldn’t accommodate us until the next day to put us in a new room. They put a dehumidifier in the room, but it didn’t do a thing. We were able to move the next day by 1pm. The next room they put us in was much better, but still needs updating. The pool size was ok and we didn’t have to fight too hard to get a chair in the morning by the pool. It’s close to downtown an a few good area restaurants. Beach is ok. We did however see whales in the bay almost everyday.

    Not so great

    Reviewed by thicks0n() on Feb 28, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This resort looks good online but not so much in reality. They cheap out on everything. No mini bar fridge in any rooms. Only allowed 2 bottles of water. At the pool you are only allowed 2 towels that they give you a card to get them and if you don’t return them they charge $40 US. If you dirty a towel in your room with makeup or hair dye from your hair you will be charged. The food is ok nothing spectacular. Definitely a cheap resort. Rooms are mediocre. Bathtubs are painted and chipping. Will never stay here again. A real step down from other resorts.

    Best Vacation ever!

    Reviewed by Andymccabe(Dublin, Ireland) on Feb 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I feel so great-full to had the experience to spent a few days here ! The food is great ! The service is unreal but what’s makes the difference are the activities ! Alfredo is so funny and the aquaerobic class is amazing, it takes away all the kilos we have put on since we arrived :D Alfredo as well organized the BINGO ! So good ! Thank you for everything guys

    Resort

    Reviewed by Nomad607804(Winnipeg, Canada) on Feb 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a room with a tiny balcony so asked for it to be changed. Immediate accommodation to a similar lay-out but with a large patio facing the ocean! Food was good, except no breakfast sausages (which we are used to). The restaurant staff was awesome...thanks to Patricia & Victoria who oversaw the staff including Franklin, Marcellino, Martin & Lucina! . Never felt to special as there. Phillipe in the Burger & Fries pit was great too. There were many “pockets” of places to eat throughout the resort. The atmosphere in the resort was always incredible. Games to entertain us besides offering a games room with pool table!!! Met so many who were repeat guests tells me that this place is GOLD. Thanks to all who made our first visit to Puerto Vallarta one we will treasure forever. Cannot wait to return.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Great Resort

    Reviewed by Colleen2333(Calgary, Canada) on Feb 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very friendly staff, room was perfect (1 bedroom suite), food was good, pool area very nice and overall very comfortable. A smaller resort, but great to go off site to local restaurants, shopping and access to Malecon and Old Town.