Grand Palladium Vallarta Resort & Spa

We had an awesome week here. Staff was all super friendly and helpful. We got to go on an excursion to Sayulita and our 2 year old loved the little "zoo" animals. Beach and pools were nice. Loved the night shows and entertainment.

Terrible margaritas and food. I was really looking for some good mexican food IN MEXICO, and this place did not deliver. The margaritas used a sugary mix and were so bad I couldn't drink them. The beds and pillows were terribly uncomfortable.

It was so nice. Lovely beach. Beautiful Pools. But it is very far from Central Puerto Vallarta. Please keep in mind that if you want to do any excursions, you'll be driving about 45 minutes both ways.

After spending 3 weeks at my "home" in Mexico my experience was extraordinary, as usual. Here is how I spent most of my days: I go down early in the morning as I am an early riser and was always greeted by the chefs, the bartenders (who are always out early to set up), the Nest staff, both waiters and hostesses. My breakfast was usually the same thing, what I have at home, and the waiters, Martin and Claudia, they bring me what I want before I ask. Early in the morning and through out the day I would have great conversations with Hector who kept the pool warm and safe. After breakfast I sit by the pool where Manual and Omar were very attentive to what I would drink. As a creature of habit it is usually the same thing but I would ask for a different drink occasionally and they always made me the best ever. Lunch was usually from their snack menu, hot dogs, hamburgers, tacos, all great. I stayed in the family section and had the best service one could imagine. Ricardo, concierge, would bring me everything I needed. One time I ran out of sunblock and he made sure that I had some. It is these little things that make this a true vacation. Michelle, a family section host was always there with a quick conversation, much appreciated, or fulfilling everyone of my needs. Scarling, manager of the family section, was very friendly and made sure everything went smoothly. A great person for the staff. Some other staff that helped make my vacation the best is, Omar, a second Omar, helped with my return flight. Isela and Alba would come by to ask if there was anything I needed. Dahiana, a POP, kept the kids entertained. She was always there with a good morning. Since I was there at Christmas she made me a Christmas tree (origami) and a bracelet, which I wore home on the plane. Such a wonderful caring person. The lobby bar in the family section was a favorite place for me. Sometimes after lunch I would go for a drink in the air conditioned lobby and Andres knew my drink and I had one quickly in front of me. Paris was the regular bartender in the evening. Always someone to have a conversation with and enjoyed a couple cocktails after dinner. The bellboys and front desk always came through with anything I wanted or needed. My 3 weeks at the Grand Palladium Vallarta were the best time ever. Even though I have been to this hotel dozens of times they never disappoint. Their details regarding Covid-19 was second to none. I always felt safe. When Canada lifts the current restrictions, which I hope is soon, I will be back. I know I missed some people, please know that ALL the staff worked together to make this a memorable and safe time. Thank you

The staff was very friendly. Especially the nice women who made the omelets (Hortencia). She was extremely nice and friendly, plus the omelets were delicious . The beaches are amazing! Beautiful sand and clear water!