Sunscape Puerto Vallarta Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3384 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fun vacay

    Reviewed by Tiadoell123() on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Sunscape is a smaller resort, leading to smaller amounts of food selections- but as a picky eater I was still well fed! The bed was comfy! Room smelt a bit musty, but no worries when you are in and out. Fernando the hamburger cook, Marcos from entertainment, Omar from the beach bar- you three amongst many others made our trip fantastic! We were lucky to be part of a turtle release the first night!! The kids swam, we drank (be sure to ask for good booze!), played on the beach, my hubby was happy playing beach volleyball. The kiddos also loved the kiddy pool! Thank you Sunscape for a great little vacation!

    Great Vacation!!

    Reviewed by angiemOntario(ontario) on Nov 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from a lovely week at the Sunscape! Travelled with friends from Oct 27-Nov 3. Weather was hot and sunny every day! 3rd visit to Puerto Vallarta. First time to Sunscape. Loved it! Fantastic resort with a lovely beach and pool. Rooms were nice, food was good! No complaints. A couple of small hiccups throughout the week but the staff were quick to respond! Location is nice, loved that this resort is a short cab ride to the Marina or downtown. The staff here are definitely what make this resort great. So friendly and accommodating! If you are a traveller on a budget this place will not disappoint. Would absolutely stay here again in a heartbeat!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Pleasant surprise

    Reviewed by 451candia(Seaside, California) on Nov 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at this hotel years ago when it was the Holiday Inn. It was nice then, but it is so much nicer now. The staff, the food, and the rooms are all amazing. The service from the staff was excellent and all of the staff were so friendly and went out of their way to help with anything. The activities at the pool were fun and every place that we ate on the property was so good. We will be back.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    First of many!

    Reviewed by Rodrceme() on Nov 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first trip to Puerto Vallarta, we chose Sunscape because of affordability and location. We will be going again because of the staff. The people were amazing, they always remembered us, even though they had tons of guests. They made my husband's birthday trip awesome, it is the best birthday he's ever had. From Miguel at the beach bringing us a surprise dessert, to Martin who served us a romantic dinner on the beach to Estephani who always greeted us in the lobby and helped us arrange everything. I simply cannot say enough about all of them, everyone made it the trip of a lifetime. And if you are taking your kids, you are definitely in for a treat, this resort is fantastic for families, and different family friendly entertainment every single day and night.

    Sunscape Puerto Vallarta Resort & Spa

    Reviewed by JoAnn5575(Gananoque) on Nov 08, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Rooms are clean, but need updating and install wifi in rooms. Ocean is rocky - bring water shoes. Lots of chairs - never had to get up early to save chairs. Enjoyed not wearing a braclet and the flexability of always getting new clean towels for pool area/beach. Food was great, but difficult to get pepper in the buffets. Make sure you eat at the Italian restaurant. Cesar, the captain at the restaurant bends over backwards to assist you. Miguel and Martin make your dining experience un forgettable. Chef Paul creates delicious dishes.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4