Iberostar Grand Bávaro

We stayed for 16 wonderful nights at the Grand from February 2 - 18, 2021, and still were not ready to leave this beautiful resort! It was our third trip, the last one being two years ago. Imagine how surprised we were to find staff that still remembered us! CHECK IN AND ROOM: It is the staff that truly make your vacation special. The hotel was at about 30%. Our first interaction was when we checked in at reception. Liedy was warm and welcoming, and every time we entered the reception area she greeted us by name. And then we met the first our our three butlers during our stay, Leo. His attention to detail was impeccable, from keeping our mini-fridge stocked (sometimes several times a day!) to delivering the pillows we requested. Alberto was another great butler, as was Caesar. They are not intrusive, but always seemed to appear whenever we needed something (how DO they do that??). Our room was beautiful, over looking the garden area. It was very quiet, but we did have an issue with the room above us. Whomever was in the room stayed up most of the night and it sounded like they just scooted furniture from one end of the room to another and it was VERY loud, especially at 3am. We mentioned it to Alberto, and were surprised how seriously they took it and tried their best to help. They take your satisfaction to heart. FOOD: The food was great - we were a little worried that with our long stay the restaurants might get repetitive; they didn't! Each restaurant has such a variety that it was never dull. The wait staff is wonderful: Marlon was so friendly and we always looked forward when he was our server. Silvestre was always smiling and happy to help. Melissa was a greeter that always greeted us by name and with a smile. Vaximo ALWAYS remembered our favorite wine. Jefferson kept us entertained at the hibachi with his funnies and good food. Wilfredo always had such a great attitude. Bonafasio was always so professional and nice. You won't be disappointed! POOL/BEACH: It's the Dominican Republic! The best beaches! We love to go on walks and never feel afraid to do so. You will encounter vendors, but they will leave you alone. There is no beach bar unless you are in Star Prestige, but the pool bar staff are very frequent and will deliver drinks to you quickly. As a guest of the grand, you may visit any of the other Iberostar resorts down the beach, and when we did spend time on the beach, we liked to visit the beach bar at the Corales. We spent most of our time at the pool - it's so beautiful and the plentiful cabanas are great to escape the sun if you've had enough. I can't say enough about the pool bar staff! Starting with Ery - oh my! That man is in the BEST mood ALL DAY LONG! If I could just bottle Ery somehow I could be a millionaire ten times over! Everyone we encountered with the pool bar was amazing and I know I will leave someone out, but Misael was a cutie that couldn't be more helpful. And Lely...he always knew when we needed a refill! They all knew that we only drank Presidente Light. And if we walked up to the bar, they had them ready. They ran out once and went and found some for us. Awesome guys! The entertainment staff was fun...my husband got the nickname "Number 4" during a bingo game from Ruth and Jocari and went around the whole 16 days known as "Number 4" to everyone. Power was fun to talk to and a really great guy. Armando recognized us from our previous stay which was fun! COVID We felt safe at all times. They take precautions very seriously. Everyone working at the resort is masked. The COVID test for re-entry to the US was easy. Your butler will take care of all the details for you. You WILL need a copy of your passport for the test. I wish I had known and I would have brought one with me, but your butler can make it for you. If you have any reservations about visiting the Grand now, don't. They will take great care of you. Just go!!

Really nice and good Hotel. 24 hours incredible Butler Service. Very attentive and courteously Food is good and the breakfast is perfect. The beach is formidable and the water with beautiful colors in different blue

I didn’t want to leave. You feel at home. This place was perfect for our Mother and Daughter getaway. The food was delicious. The weather was warm. The Restaurants are all together so they were easy to find. We ate Steak, Lobster, Shrimp, and Fish for dinner. They had these foods available at lunch also. I can see why it gets a five star and is #1 on Trip advisor. I lost my earring in the room and our kind room service lady found it for me. The Corona virus test was done for us on the resort and took 5 minutes. Our butler brought our results to the room the next day. The place is immaculate. They said it was built in 2008 but it looks brand new. I felt safe there. If you’re looking for a relaxing week with friendly service and great food this is the place. The person who helped me the most was Jose. We are English speaking and we do not speak Spanish and Jose understood us completely. Anytime we had a question Jose would get it answered for us with a smile. If we come back we will call him. And then of course the Bar Staff Ery and the guys were always dancing, smiling, and happy to see you. We got a massage on the Beach —— oh my word, you have to get that done! Enice made my whole body relaxed. I can’t say enough about this place. They have the best staff. The place is layed out well, it’s easy to find everything. I will bring my husband back here. My mom and I made wonderful fun filled memories. It was her first time flying and staying at a resort. This resort made her expectations high for the next one. Thank you Iberostar Grand Bavaro Staff for the perfect vacation.

We thoroughly enjoyed our time at GB- aside from the beauty of the property , the professionalism, courtesy and attention of the staff exceeded our expectations. Our butlers Ceaser and Leo accommodated all of our requests, the poolside bartenders and waiters were so friendly and fun! Ruth, jacardi and Power were so enthusiastic with poolside activities! We loved the buffet lunch and breakfast a d all the fine dining dinner restaurants The entire resort was Covid prepared- impeccably clean and beautiful. You will feel welcome, happy and safe throughout your stay! Missing the resort, food and miles of beach ?? Thank you GrandBavaro!

My first visit here to the island was amazing ! The resort is top notch as the entire staff. A few shout outs to the pool bar staff - Lely , Yocardi, ERY, and Mischael. Always with a smile and laughing !! Having my drink ready !! Also shout out to front desk Juan Carlos and Yerfi. Thanks to Ismael for always bringing me my strawberry ice cream after my lunch !! So sweet of him to remember ! Bruno in the lobby bar . Making me my special drink I named the Bruno ! Keeping me happy all week ! Out Butler’s Leo and Cesar were there with anything you needed ! Great job ! Yerfi also at the lobby bar . Covid testing was a breeze with quick results and paperwork needed from the hotel. Way to go to make it simple for all guests ! My housekeeper was also terrific and very friendly. The food was first class amazing each day ! The restaurants were all first rate ! Try the Filets !! The lunches were amazing as I looked forward to the fresh grilled fish you got to pick out everyday ! I had Red Snapper, Grouper, Mahi Mahi, shrimps, lobster, the best beef kabobs ever as well as chicken and seafood kabobs all week long ! They would just ask how many you want and bring over when they were finished grilling them up ! Yummy ! Thanks for a fantastic time Grand Bravaro and the entire staff. Please come down and visit as it is very safe and very spacious to enjoy a wonderful warm 83 degree week in paradise! ????