Paradisus Palma Real Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 14289 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Paradise!

    Reviewed by AMPGMC_15(London, United Kingdom) on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My friend and I stayed here at the end of February before all the COVID madness and we had the most wonderful stay! The staff and hotel were exceptional, and the setting is just beautiful. There is a great selection of restaurants and the food it lovely. I would definitely come back!

    Vast beauty

    Reviewed by Ptype(Ottawa) on Jun 10, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It was my first time in DR and this resort was perfect for families looking to relax. The resort is pretty big, including the pools. There was never a problem finding chairs by the pool or on the beach. It never felt crowded. The buffet restaurant had a nice variety of quality fresh food and the numerous restaurants were fairly easy to get reservations, especially given our group size of 10 people. The premises were always clean and the rooms were quite spacious with a Jacuzzi in the room. My main complaint are the salespeople walking around harassing us to go on various excursions off site. Why not have them sitting at booths in the lobby and we can go to them if interested? Also, housekeeping didn't come to clean our room on 3 of the days.

    Lee and Mario made the trip!

    Reviewed by PhoenixFowler() on Jun 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Went down with family for a family vacation- had a blast! If you don’t go to the swim up bar and order the “Lee’s Special” you are missing out! Make sure you spend time getting to know the bartenders (Lee and Mario) they are amazing and have great cocktail recipes! So much fun! The activities guys are incredible too! They do a great job making sure you have a great time!

    Amazing service!

    Reviewed by Kristen S() on May 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great vacation at Paradisus Palma Real ???? - Everyone at the beach is super attentive and you’ll never be without a drink in your hand! Gabriel and Rahul are the best servers (!!) and always made sure we had a cold drink to enjoy. - Our butler Nathanael was very helpful in sorting out any issues and making reservations. He also helped organize a very sweet Valentine’s Day with champagne and chocolate covered strawberries in the room. - The restaurants are always delicious - the baked cheese from Aqua is to die for. - All the performers and dancers are incredibly talented. They are so much fun and really get the party started ?? - Had the best massage of my life at the Yhi spa. Can’t wait to come back next year!

    Covid-19 Experience

    Reviewed by Mishy0714(Toronto, Canada) on Apr 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our group stayed at the Paradisus Palma Real for a March break family reunion. We were some of the last guest at the hotel durning the Covid-19 Pandemic. The hotel did such an amazing job durning a stressful time. Everyone was cleaning all the time. The services were excellent , the staff did an outstanding job taking care of us. We only got to enjoy one a la carte ( the Japanese ) as they had to close to enforce social distancing. The rest of the stay we ate at the buffet and it was so good ! As every day passed more tourists left but the buffet was still an excellent choice with so many options considering how many guests were at the resort. All the staff were so good and although we were aware that they would all be out of work once the hotel shut down you could not tell. They were all professional and kept smiling through it all and did not give a hint of what they must have been going through. I regret not taking their name as they all deserve recognition. Maicol from buffet was our main waiter most days. Always pleasant and willing to help. All the bartenders were fantastic. The ladies that cleaned our rooms were sweet and did such a great job. Juanily helped when we arrived and also on our departure. He always had a great smile and always there to assist. The grounds are well maintained, the resort is very clean. Perfect beach ! The rooms are nice and the beds are super comfortable. We would love to return here! Thank you Paradisus Palma Real !!