Secrets Cap Cana Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4697 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Resort

    Reviewed by mjensen234(New London, Connecticut) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had an amazing time at Secrets Cap Cana. We met a bunch of awesome to share our afternoon pool drinks with. The beach is possibly our favorite beach we have ever experienced at an all inclusive. The food and service was great. The buffet was fantastic and the desserts were delicious which is rare at all inclusive resorts in my experience. Lucy our concierge was very helpful and friendly. Juan working the towel service and Esther at the Coco Cafe were so kind that they genuinely added to our experience each day. Dinners were good but not quite as good as the Secrets in Mexico yet better than the ones in Jamaica. The room service options and system need improvement. Altogether I highly recommend this resort.

    Amazing Honeymoon

    Reviewed by 85keira() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We arrived on our honeymoon for 10days ,we left rainy/windy Ireland and arrived in paradise?? Iv never seen anything like it before. Pulled up outside of the Resort and we were greated by the Door man with champagne and cold clothes ,our bags were taking off and we checked in and we were brought to our room. The service was amazing. Our room was beautiful ,waterfall showers were amazing, swim out pool was great,mini bar constantly full, cleaners do a fantastic job and turn down staff always left a nice surprise. Our only negatives were the mosquitos,we were bitten alive every night and killed 6 one night and the other was our neighbours ?? I didnt get any sleep for 4 nights because these guys loved to party and arrive back with friends at 2am for drinks (we left our 4 kids at home and wanted a good night sleep) anyway I did ring reception one night to complain and I did go and complain again the next day unfortunately there wasn't a room available for a couple of days so we just sucked it up( at this point they were getting tired partying ??) Once we complained we met Manuel our new concierge as nobody had checked in on us before this, we finally got to change rooms and I slept like a baby ?? he would WhatsApp my husband to check in and make sure everything was ok and if he could do anything for us, he was great and we really appreciated everything he done for us. The beach was beautiful, pure paradise. The entertainment staff were great La Diva was so friendly always making a effort with everyone and constantly smiling shes great. We sat by the pool most days and Doris served us every day, this girl is great she works so hard always checking to see if you needed anything or just randomly coming over and handing you a drink if you were empty, always called you by your name and trying her best to learn more English from us, she was fantastic ?? The food was incredible couldn't fault it from breakfast, lunch to dinner and room service was 10/10 . We have never stayed anywhere like this before and we are so happy we choose Secerts cap cana for our honeymoon as we will never forget this amazing experience we felt like royalty every day for ten days and couldn't fault any of the staff or the hotel. ?? Back with a bang to reality but this trip we will never forget. Thank you to our Secerts Cap Cana Family ??

    Paradise

    Reviewed by Kim R() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is fantastic and the staff is over the top wonderful! Great variety of food. I love the low key atmosphere. I’m already looking forward to my next trip there. Shout of to Fabiola, Larry and the Kat. They made our stay extra special.

    Honeymoon

    Reviewed by costin19860928(Bucharest, Romania) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything is perfect here. The hotel, the staff and Leonardo is the best. Everyone wants to help us to have the best honeymoon so thanks for all. The beach is very clean, it is magnifico. The dinner and drinks is perfect, a lot of a la carte restaurants, the drinks are the finest. Everything you want is near the pool and beach. Also the rooms are very big and clean, they also make up the bad for slipping. So for me it was the best vacation at the best hotel.

    Secrets is PERFECT for couples. Thank you Leonardo & the team!

    Reviewed by Mylesbr(London, United Kingdom) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We travel A LOT and to top hotels across the world, and this was our first time staying in Punta Cana & also doing an all inclusive. From the moment we arrived we felt like we were in paradise. The staff all around the resort are extremely hospitable & friendly, nothing is too much trouble. Secrets Punta Cana is a MUST if you are ‘picky’ when it comes to staying somewhere, especially if long haul like this was for us. Leonardo our concierge was at my disposal every day, even whatsapping me if I ever needed anything. He made the perfect touches to our anniversary break, including champagne delivered to the room & arranging the bed with petals - the mrs loved it! Highly recommend him & this service. I’ve never had such a service even at the likes of Fairmont, One & Only etc. You will 100% have the best time at Secrets. The beach is impeccable and has the most amazing sunsets, hotel grounds are very well kept and are always gorgeous, and of course you will NEVER go thirsty or hungry here! They keep the drinks flowing and I don’t think I sat by the pool for 30 minutes without being asked if I wanted another cocktail! Premium spirits, top cocktail mixologists and friendly bar staff make it easy to have a good time relaxing (Thank you Santa for keeping us hydrated, you are amazing ;) ) The restaurants took us by surprise. We never usually stay all inclusive as when we go away we love to dine out, seeking the best restaurants each day / night for where we travel to, however at Secrets the choices are very good. Each restaurant has its own unique identity and often you feel as though you are ‘out’ and not in your hotel complex! We loved it. Especially Himitsu the Japanese, and Bordeaux the very beautiful French restaurant with gorgeous Parisian decor. All in all, 10/10 stay - exceeded expectations and I will be leaving Punta Cana with a full belly, and great memories.