Barceló Maya Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 12254 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful family trip

    Reviewed by jwdk2019(Pittsburgh, Pennsylvania) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at Maya Palace for a week with family (10 adults / 7 kids ages 1-17). All enjoyed their stay. Snorkeled reef and swam with turtles from beach area. Plenty to do on resort property, don’t really need to leave.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Fun and has almost everything!

    Reviewed by Ivan S() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My family and I travel to all inclusive resorts about every six months and we like to go to different areas to get a better feel for what we think is the best. When it comes to the Cancun area, we have been to grand Palladium, and now Barcelo Maya palace. We had our two girls who were 2 and 6 at the time. He likes the restaurants a lot, the French restaurant was probably our favorite followed by the Brazilian. The Japanese was a very close second I will say though. The resort itself had a nice transportation system set up with buses and we stayed at the Maya palace so we had our full run of everything. The pools are a lot of fun and the water parks were good, however I wish it didn’t cost extra for the pirate park. The beach year was excellent, with sea life in abundance. And had a beautiful Caribbean water in the white powder sand, and just like everyone said we could feed turtles as we snorkeled just off the beach even schools of fish, super super cool considering that grand Palladium beach you could not. The Main reason I am not giving it five stars is because of the lack of nightly entertainment. The resort basically close down after 830. And there is not much to do afterwards. Before that the entertainment staff on site is really good and fun. Grand Palladium has had the best Night entertainment I’ve seen so far out of all the other resorts I’ve seen in the Caribbean including Jamaica. One thing my family really did like however, we had premium level check in in the lounge, and I absolutely adored going there every day to pick up sweet treats and make myself my own drinks. People - this is rare - I say again, to be able to make your own premium drinks with top shelf liquor is a rarity in a resort. Just for this fact alone we probably would go back.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-3

    Wonderful and Amazing Vacation !!!

    Reviewed by darielguach19(Miami, Florida) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Another Wonderful and Amazing Vacation at The Barceló Maya Palace as always the food was great , I can't say enough good things about La Fuente one my favorite restaurant, wonderful Staff excellent service at the Premium Level , the beach was clean and beautiful I can't wait to go back and enjoy the new Adult only Resort !!!! Thank You

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Excellent upgrade to Palace

    Reviewed by BHerry(Blackburn, United Kingdom) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had been looking forward to stay at Barcelo Maya Caribe and arrived to find upgraded to the Palace. Excellent hotel and the offering at the Palace would be worth the money. Main attraction to Riviera Maya was Akumal turtles but the regular swims with turtles and Rays off the Palace beach meant we visited Tulum and Cenotes instead. Tried several restaurants and the Palace fish restaurant Caribe/Caibeno remains our favourite as couple and family. Thanks to Santos who looked after us so well with the help of Diego. Why have we not visited Mexico/Barcelo Maya before? Definitely return.

    Loved it

    Reviewed by Jaime O(Ringgold, Georgia) on Sep 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a beautiful resort. Very clean, beautiful rooms, friendly staff, great beach, great ocean life. Plenty of chairs on beach huge pools. Bars are pretty good .buffet is above average and the restaurants were even better. Attended a wedding-best wedding I have seen. It was perfect, great coordinator!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5