Paradise Point Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1972 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Birthday weekend

    Reviewed by gabrielrW7740GY() on Nov 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was one of the best experiences I’ve had in a long time! Check in was very easy and the girl who checked me in was very nice and genuine. The bell service was fast to help and Keith who helped us to our room was very informative and made the cart ride to the room for the kids so fun. They are still talking about it. The room was perfect! We got to wake up to the water and have an amazing bonfire at night. They will be our new getaway spot for years to come! Thank you Paradise team!

    Great Time

    Reviewed by trophywest(Redding, California) on Nov 01, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It is a nice resort but a little older. Food at restaurants was ok but overpriced. The pool was nice & we used the pontoon boat & miniature golf. Nice variety of things to do. The staff was very helpful. Fun time.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Extremely DISAPPOINTED!!

    Reviewed by skwaldrup(Yorba Linda, United States) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This is a 2 star hotel at best! The grounds are not maintained and our room with a garden view was more like an overgrown tropical mess view!! We have lawn shrimp covering our room upon arrival! The room should have been clean as we just checked in! Housekeeper had to come after maintenance came and swept the floor! The bugs continued to come in and they never came back to clean them up! Should be maintaining the rooms, but they are ignored like the facilities! For the price we paid per night, not worth it at all!! Could have great potential, but just not there! The only part that is maintained is the area around registration! We walked the entire grounds and thoroughly disappointed!! Will never waste my money here again!!

    Staycation-oct birthdays weekend

    Reviewed by b_ruth81(San Diego, California) on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Booked this place to celebrate my daughters, niece, and brothers bday. Unfortunately, the rooms that we booked, which was the bungalow garden view were not what we expected. The online adverstisement showed more luxurious and beautiful rooms. Our room was supposed to have a separate living area, and bedroom but it was the other way around. We walked into a bed in the living room with the kitchenette and a dining table. The tv was placed in the corner, in between a window and a door. There is a separate room with a pull out couch and a tv, which should’ve been in the living room.. due to the Covid-19 pandemic, we were expecting a clean room, but I ended up cleaning this place up. The drapes, curtains were filthy!!!! The counters, tables were dusty!!! The coffee machine and supplies looked like it has been sitting there for ages; microwave had a lot of stains.. no rugs in the room and made it really cold, and did not feel cozy at all. When you’re on vacation and paying $600/night (bungalow garden view) the room should be at the highest standard and guests will have the highest expectations given the fact that you are paying this kind of money.. we wanted a place where we can rest up and relax.. Unfortunately, when we walked in, we wanted to leave right away- the room that we booked was supposed to have a separate living and bedroom space. But it was the other way around. The bed was in the living area along with kitchenette and dining area. There’s a separate room w a couch and a tv. It was cold and it didn’t feel welcoming.. during this Covid 19 pandemic, the rooms should be extra clean, the walls had stains and the floor is dirty.. we requested extra blankets but had holes on them. This is not what we expected at the rooms are not worth the price- Needs a lot of improvement!!!!!! U can get a $300-400/night with the same amenities plus a very nice room.. this place Maybe need to hire better housekeeping company. Paying this kind of money, our expectAtions were high and very disappointed. On top of that, we can hear people next door so we didn’t not have a good nights sleep. So far this resort have been the most disappointing as far as the room situation. We hope to see improvements on the bungalow garden view and lanai rooms in the future.. clean, cozy, and well decorated rooms.. On a good note, the resort is beautiful; good location. One of the reason why we stayed in our bungalow is because we had a nice view of the bay and steps away from the sand- that kind of made the room situation better.. There are 5 pools on property, our family enjoyed their time at the pool. We pretty much had the pool to ourselves. Our kids loved the fact that they can walk around the property, rode their scooters. There’s a rental place for bikes, etc.. and other activities on site. Fire pit for s’mores nights are also available on a first come, first serve. It was also convenient for us to be able to walk to the restaurants on property. The island market is well stocked. It’s a great place for weekend getaways.. jacuzzi, spa and the work our room is temporarily closed.

    I like the place but, they have poor service.

    Reviewed by weirdmornings() on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Great location. Great room. Everywhere check in at 3:00 pm and here . Unusual check in after 6:00 pm. what a waist of money. They charge you $38 for cleanings service everyday. But they don’t clean your room. I went to the beach and i think I’m a clean person but when you go to beach you always comeback with sand and no body told me that they cannot clean rooms.