San Juan Marriott Resort & Stellaris Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7757 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best beach and casino hotel in PR

    Reviewed by Abuc2020(New York City, New York) on Jan 10, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As usual Marriott did not fail to impress. Loved this hotel inside and out. The decor is very stylish in both common areas and private rooms. The view of city and water from our room was to die for. The staff was excellent and everyone did a great job making you feel safe during stay during pandemic. Temperature checks at entrance and sanitizing stations throughout hotel. Only downside was maid service is not available during pandemic which is understandable. Enjoyed the casino and pool was lovely. Everything was socially distanced. Also beach access was priceless. Would stay here again and again!

    Amazing! Great couples getaway! Thank you Celimar and Coralys!!

    Reviewed by Barry J() on Dec 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I'll admit that this didn't start off well...I bought a voucher from Travelzoo and had a helluva time trying to contact the property to make reservations. When I was finally able to reach someone I was lied to about the reservation being made by Juan Gonzalez. I called to get information and found out the reservation wasn't made at all. Luckily I reached a professional, Celimar. She made my reservation and ensured me that everything would be ready for me when I arrived and it was. I was upgraded to a corner suite and given casino vouchers by her and another great woman, Coralys. I took those casino vouchers to the blackjack tables and won enough to nearly pay for our trip! We were there for three nights and had a fantastic time. The food was amazing and the hotel amenities are well-kept (the pool was a little cold but that's a small thing). They had bicycles right out front that was free for guests and we took a long ride around the island that was one of the highlights of the trip. (This is not the forum to speak about THE highlight as that would be inappropriate but let's just say we put that wrap-around balcony to great use!) There was also a Journey tribute concert that the hotel put on that was fun! The hotel is right on the beach and our view was FANTASTIC!! The beach was clean and a lot of fun. Rooms were pretty standard but clean and spacious. Covid procedures were on point and we felt very safe. This is definitely THE hotel we will be going to anytime I visit San Juan.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing, perfect for families.

    Reviewed by Kyriomi() on Dec 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Marriot is AWSOME. I am a member and I go quit often, it is INFRONT of the perfect beach with a great pool and a huge slide. There are many different rooms, a casino, restaurant, great service, and they even have a gelato and pizza place in the front. It is also right INFRONT of Starbucks and a burger place. I recommend you go there. Also, there is a kitty pool that is huge with fountains perfect for little ones.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Love the Casino here!!

    Reviewed by DrSoulpr(San Juan, Puerto Rico) on Nov 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I love the Casino and it's open!! The parking is very convenient. They even have a coffee shop inside "La Panadería" where Nellie was the BEST!! She's very kind, attentive and even loving when she's serving you!! Here they have local coffee which allows you to get really good local coffee!!! I had a cesar salad, a water, a coffe and a "quesito"!!! The hotel has live music (im not sure these days) and amazing Pool facilities for all! Conferences and training areas are also great, lovely and comfortable! The rooms are very comfortable and the staff is really nice! I just love the lobby area because during the day it’s nice and relaxing and at night offers lively music and dancing some days!! The beach seems a bit unpredictable in this area, but so many lovely beaches in San Juan to visit also!!!

    Location

    Reviewed by KunbiA(Dallas, Texas) on Nov 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Location is great, it’s on the main Ashford street. Lots on everything you need on that street. The hotel itself is outdated. I was in a king size ocean view room in the main tower. Only great thing about the room was the view. Everything else was the definition of outdated. The balcony could use more cleaning as well. The breakfast was great.