Seven Stars Resort Condo

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3046 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Keep coming back...

    Reviewed by eatonsneck(new york, new york) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from a 6 night stay at Seven Stars Resort. This was my fourth visit to this beautiful hotel in five years and plan on returning again next year. The hotel made some really nice improvements since I was there in 2017. An adult swimming pool was added, walkways on the beach and some other improvements. Dinner at Seven Restaurant was outstanding (the best restaurant on the island in my opinion) the food, wait staff, bartender all excellent! The spa is small but always very clean and the massage I had was great I would like to acknowledge some of the staff who helped make my stay even more enjoyable Charles our go to guy on the beach, always had a smile on his face D’Angelo Beatrice and Larricka always pleasant at breakfast every morning Evenson our bartender on the Deck. Ernst on the pool deck who always got every order right!!!! I really hope this hotel doesn’t change now that the Ritz will be opening next door.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Lovely!

    Reviewed by clementine05(Houston, Texas) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at SS from Oct 10-15 in a 1 bedroom oceanview in the Alhena building (furthest from the Ritz). We really enjoyed it. Ritz construction — On our first day, we heard construction noise when we were outside at the main pool or walking around the property (none from our room, from our balcony, or while at the beach). During the rest of our stay, we did not hear construction noise at all. We spent a lot of time at the beach, the main pool, and our balcony. No noise heard at any of those locations. We did not go to the adults only pool bc we were with our children. (And we did spend a fair bit of time off the property exploring other beaches.) Overall — Attentive and friendly service from the concierge, front desk, housekeeping, Seven restaurant, breakfast staff, beach attendants, and pool attendants. Great property and facilities. Excellent gym. Our room was on the P (top) floor. It was very spacious, comfortable, and well-appointed, and the ocean view was terrific. The (free) breakfast at Seven was very generous, and the staff often insisted we take a “to go” box so the kids could have snacks for later (I would never do this in the US! But they insisted.) We loved the location of SS. We had a car the whole time but walked to Graceway Gourmet, souvenir shopping, and dinner at various restaurants (furthest we walked was Coco Bistro). Easy walks for us and kids. We also spent time exploring the island, and found SS to be a convenient location to start from. The only “downside” to SS is the price (and taxes seem high on the island). We went in the off season so our room rate was 1/3 of what it would be over the holidays. I would definitely stay here again, but given the price, we would also consider other places.

    Expected More

    Reviewed by Jennifer L(New York City, New York) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Location was great. There is a nice supermarket across the street. Not many places to see outside of the resort. We booked a 2 bedroom oceanfront suite. We were disappointed that we had no view of the ocean. You get a view of the pool and palm trees. Pool is nice. Ice water was available, sunblock and kids swim diapers. That was a nice touch. I agree with some of the previous reviews. The service was a little lacking considering it was their slow season. We were at the pool for 4 days and had to wave down people to order drinks and food. We definitely didn't witness any friendly service.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-2

    Amazing People, exceptional service!!

    Reviewed by WilliamClochessy() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It’s all about service to me. When we go to breakfast the first smile we see is from Beatrice. She always has a warm welcome. And we absolutely adore her. We always get a chance to talk to Sam & Kimberly. Same thing , amazing workers amazing people!! Then we get to the beach... We love to sit with Daniel, who makes amazing coconut & pineapple drinks & is always so personable. We’re always well taken care of by Javin on the beach. Always knows when to come around and check up on us for refills on drinks, he has the perfect timing. And Charles, working so hard on the beach, always has an incredible smile on his face. And is so endearing!! We love him ! Devane is also great! What a sweet guy !! When we move over to the deck, we always have the pleasure of sitting with Evenson who is the bartender. What a great guy we, absolutely adore him as well… And have great conversations with Sandy one of the servers at the deck. We just love everyone here and feel extremely lucky to have met these people. They definitely have made our trip more enjoyable. Thank you seven stars, we will visit soon! Love , William & Jolene

    Back Again for 4th Visit!

    Reviewed by MojitoNC(Cary, NC) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed our 4th stay at Seven Stars in September for my wife’s birthday. It is still our favorite beach vacation! Our welcome upon arrival was friendly and well-organized. Our room was ready for us early and we received a bottle of wine and fruit plate for my wife’s birthday. This was in addition to the delicious brownies they give you. The newly decorated room was a nice change. The loss of dresser drawers was a surprise, but we were still able to use the lesser drawer space in the closet. A softer mattress was waiting for us, as they already had our preferences in our profile from previous visits. Housekeeping kept our room immaculate. We were able to request a time for turn-down to be sure we were out of the room. One note about the room we were in this year (2603) is that the shower door and the bathroom door interfere with each other unless you latch the bathroom door closed. You can’t get in or out of the shower without holding back the open bathroom door. Really difficult to do from inside the shower while trying to open the shower door. We did report this to the front desk, so hopefully they moved the door stop to fix that situation. On the beach, Charles was there to set us up on the beach with a smile, as we had a group of 6-8 people every day. Lila is still the greatest beach server we have ever encountered anywhere! He always remembers our names, room number, the food and drinks we like and is overall a great guy! This year, we added the Caribbean Pizza to our favorite lunch choices on the beach. We took advantage of the complimentary short guided catamaran ride for the first time. Eric was our guide and he was very personable and fun to spend time with. They also provide, for a fee, sail lessons so you can take the Hobie cat out by yourself. The new adult-only pool is a wonderful addition! In the evenings, we enjoyed spending time at the Seven lounge. Thanks to Gil for his expert mixology skills! We also want to give a compliment to the woman at the Gourmet Market shop (Diane?) for her cheery demeanor and helpful assistance. Much different than the previous person who had been there for years. So, we have to be honest about the construction noise. Our room was in the middle building and we never heard construction inside the room. However, outside is a different story. Although there was no Sunday construction while we were there, it was noisy Monday thru Saturday for about 12 hours per day. The noise consisted of constant saw cutting of block, pounding, and occasional beeping. The noise could be heard from the pools, beach, and outside Seven Restaurant at breakfast. Therefore, we never ate breakfast outside. On the beach, it wasn’t as noticeable while we were talking in a group or listening to our bluetooth music, but when we wanted to close our eyes and relax it was very disturbing. We love Seven Stars. To us, it is paradise and we will always come back. Sadly, because of the construction noise, we will delay our return until construction is over. However, you will note that we still give Seven Stars a 5-star rating. This is because the construction noise is not the fault of Seven Stars and the staff does their best to provide a pleasant stay for their guests. I will not deduct for things beyond their control.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-4