Iberostar Parque Central

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8680 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Superb hotel in a great location

    Reviewed by Judy63_04(Farnborough, United Kingdom) on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent 3 nights here and it was perfect. It was so central to walk from and see all the sights of Havana. The rooms were large and comfortable and although we had a small balcony with a view to the street, it was also quiet. The roof top pool was a great asset after walking around Havana. Service was great and also live music evening entertainment. The breakfast was fab. We had a snack in the lounge and by the pool and we can recommend the burger! Evening meal wasn’t the best food but it is Cuba. However not too far to go to get a good meal in a locale.

    Amazing location and rooftop pool

    Reviewed by KatKhan(Mississauga, Canada) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The location was perfect for everything we wanted to do. The hotel is actually spread over two buildings: the colonial and the modern side. The modern side has amazing views of the Capitol building the pool. It also has the better bar/restaurant: Terraza Mirabana. The staff was amazingly kind and helpful. Would recommend this over an inclusive.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    FIRST TIME IN CUBA

    Reviewed by WOODY4832(London, United Kingdom) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    An excellent hotel - very well maintained, great friendly staff and excellent rooms. nice bars, shops etc. Reception & Concierge both incredibly helpful. The main restaurant was OK - food was good (not great) and the main foyer area also produced OK food. Well recommended - and a great location!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-4

    good

    Reviewed by ClunkNebbermorth(Cardiff, United Kingdom) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good quality hotel, but not really 5 star. Absolutely excellent location in the old city right on the main square. 2 good rooftop bars. Rooms in the old block are spacious if a little bland. Breakfast was very good. Service attitude was excellent. Wifi a bit dodgy but mostly OK. It's Cuba, so things don't always run as you might want - biggest hassle was the lifts where 1 out of 3 was always out of action in the old block, and sometimes all 3. Overall we had a good time

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    What a view from the roof

    Reviewed by PollyAbderdeenshire(Inverness, United Kingdom) on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Havana is a city worth exploring and this hotel is in an ideal spot to do just that. It is at the heart of the action and next to museums, close to the old town, overlooking the area where iconic cars offer trips around the city or to landmarks on the outskirts. You have to remember that you are in Cuba and don't expect everything to be available and running smoothly but there is a sense that the staff here will do what they can to sort out problems. There are many engish speaking staff and we had some really good service. The money exchange booth is particularly handy, just keep in mind that you cannot change your Cuban money back to sterling here. The plugs are mostly European round pin but the second time we stayed her the room had multi plug sockets. The breakfast is extensive with fruit, omelettes, churros, cheese, cold meat, cakes, yoghurt and freshly baked bread that is served straight from the oven. The rooms have nice toiletries and bathrobes and our air con was quiet and effective in both rooms. We stayed on the seventh floor and had fantastic views. Havana is a busy and noisy city with music playing - take earplugs and relax into it. The hotel puts on salsa evenings and the one we went to was really good fun, the band ( all female) and the dancers were excellent and we had lots of fun whilst enjoying views over the city from the rooftop location. The prices of the food and beverage menu at the pool bar are pretty similar to what you would expect from a hotel in the U.K. But the setting adds something special. The hotel has live music in the main foyer throughout the day - fabulous quality music in a range of styles. The lifts in the colonial side were fine but did seem to break down intermittently - we used the stairs from time to time.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Value

    Value-4