Iberostar Playa Alameda

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4229 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Just ok.

    Reviewed by kathblake(Fjellerup Strand, Denmark) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The staff are really friendly. My room was very clean. The sunbeds at the beach are not all new. They could use an upgrade. Ate one night at Restaurant Romantico - the food was really bad, cold and just unappetizing. The food in general was not up to a 5 star hotel standard. An otherwise ok hotel if you are just staying a few days.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-3

    Awesome

    Reviewed by Tammy M() on Oct 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had an amazing time at this resort, the people are the friendliest ive ever met in my life especially CHARLIE!!! He is my favourite person in the entire world! The resort itself is very Breath taking and clean, I didnt even have one bug in my room at all my entire trip. I will be coming back for sure!

    Relaxing vacation

    Reviewed by -cubatravel25() on Sep 30, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good morning everyone, myself and my sister stayed for one week at Playa Alameda. We chose September to celebrate my sisters birthday. With the tropical storms, and hurricanes churning in the Atlantic , we were not sure if we were going or would have to cancel. Well we decided to go and boy were we glad we did. We had the best holiday at this charming, delightful resort. Thanks to Claudia, and the amazing staff, our week was perfection! We received two beautiful renovated, connecting rooms in building 10, big rooms, clean, lots of hot water, very comfy. The room cleaner we had all week was wonderful, such a sweetie. The resort is small, quaint, very well laid out, and easy to get around. The pool area was beautiful, and the pool was very clean, pool side games were fun ( thanks Gorki), snack bar served good drinks and good pizza. Varadero beach is lovely, it was a little rough a couple of days but, the water is beautiful. We found the food excellent! Now it is low season so the variety is limited, but what they seved was fresh, and tasty. On the day of my sisters birthday, she received a cake and a bottle of wine, and we ate in the Italian a la cart, where they decorated the table, and sang to her....they really went all out and she loved it! I really dont have one complaint , we loved every minute we were there, we loved all the staff, this is such a beautiful little spot to spent a week. I have been to Cuba 21 times over 16 years, and this experience was one of my favourites. Thank you so much to the staff at Playa Alameda for making our holiday perfect!!! hope to see you soon

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Great vacation

    Reviewed by Paul A() on Sep 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Me and my best friend stayed at the hotel in our first trip to Cuba . I highly recommend .The service was amazing excelente service . The guys at the reception went out of their way to help us and advise us about places to go to maximize and shot our trip . Thank you Julio Trujillo for making our vacation so special

    Patricia

    Reviewed by Dissatisfiedtravel(Toronto, Canada) on Sep 26, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I traveled with 15 others were dissatisfied with Iberostar Playa Alameda Resort. I didn’t expect having to stay in a building that had no lights in the corridors or stairwells. Supplies such as shampoo soap and bottle water seemed rashened. Lack of towels very dingy looking, some rooms didn’t have irons or blow dryer. Some people in my group had mouldy smell and saw mould in their rooms, broken shower faucet and no hot water to name a few. The workers , entertainers and food servers waitresses, activities specialists are amazingly friendly just wonderful people. But as for the people at front desk they are very impatient. This resort fell short of its brands reputation.