Travel advisories

We are committed to ensuring you stay connected to us. Please visit the Communication Hub for operational updates.

Cabin crew WestJetter

Discover what you need to know before you go with tips for what to expect in the airport, in the air, in destination and more

Current travel advisories

Airport travelling to/from Advisory For travel on or between Posted date Additional info
  • Saskatoon, SK
  • Regina, SK
  • Edmonton, AB
  • Winnipeg, MB
  • Calgary, AB
Winter storm system March 2, 2024 - March 4, 2024 March 1, 2024

This may cause delays or cancellations. We advise all guests to check the status of their flights prior to leaving for the airport. Additional updates will be posted as they are available.   

For all WestJet flight-only bookings for travel between March 2nd to March 4th, valid on all fares, including Basic:     

· A $0 one-time fee waiver will be offered for changes or cancellations.   

· If you change your destination, the difference in fare applies.  Any residual funds are refunded. 

  If you change to a different aircraft cabin, the difference in fare applies. Any residual funds are refunded.

· Changes must be completed within 60 days of the original departure date.  

· The difference in fare applies to changes rebooked during blackout dates.  

· If you cancel your booking, the funds will be refunded or credited based on the fare class booked; Basic will receive travel credit.

· Any portion paid with WestJet dollars or Travel Bank credit will be returned to your account and the original expiration date (if applicable) will apply.    

· Change or cancellation must be requested more than 2 hours prior to original   departure.     

· If you booked through a travel agent or online booking agency, corporate travel arranger, or another airline, please contact them directly.     To make changes to an existing WestJet booking, please contact us.  

For all WestJet Vacations bookings for travel between March 2nd to March 4th, valid on all fare packages:   

· A $0 one-time fee waiver will be offered for changes or cancellations.   

· If you change your booking, the difference in package price applies and is subject to availability.    

·       If you cancel your booking, the funds will be returned as WestJet dollars with a one year expiry date.

· If you cancel your booking, we will refund the air portion of your vacation to the original form of payment. The hotel funds will be refunded to WestJet dollars. Hotel penalties may apply.    

· Any portion paid with WestJet dollars will be returned to your account and the original expiration date (if applicable) will apply.    

· If you booked through a travel agent or online booking agency, please contact them directly.     To make changes to an existing WestJet Vacations booking, please contact us.  

  • Mexico City, CMX
  • Chihuahua, CHH
  • Loreto, BCS
  • Mazatlan, SIN
  • Merida, YUC
  • Huatulco, OAX
  • Hermosillo, SON
  • San Jose del Cabo, BCS
  • Puerto Vallarta, JAL
  • Guadalajara, JAL
  • Queretaro, QUE
  • Leon/Guanajuato, GUA
  • Monterrey, NLE
  • San Luis Potosi, SLP
  • Cozumel, ROO
  • Ixtapa/Zihuatanejo, GRO
  • Manzanillo, COL
  • Cancun, ROO
  • Acapulco, GRO
Flights from Mexico to and through Canada February 29, 2024 - March 31, 2024 February 29, 2024

This policy is to support Mexican citizens travelling to and through Canada on a Mexican passport impacted by changes to Canadian entrance requirements. 

 

For all WestJet flight-only bookings for travel between February 29 to March 31, 2024, valid on all fares, including Basic:     

· A $0 one-time fee waiver will be offered for changes or cancellations.   

· If you change your destination, the difference in fare applies.  Any residual funds are refunded. 

  If you change to a different aircraft cabin, the difference in fare applies. Any residual funds are refunded.

· Changes must be completed within 60 days of the original departure date.  

· The difference in fare applies to changes rebooked during blackout dates.  

· If you cancel your booking, the funds will be refunded to the original form of payment, including Basic.

· Any portion paid with WestJet dollars or Travel Bank credit will be returned to your account and the original expiration date (if applicable) will apply.    

· Change or cancellation must be requested more than 2 hours prior to original   departure.     

· If you booked through a travel agent or online booking agency, corporate travel arranger, or another airline, please contact them directly.     To make changes to an existing WestJet booking, please contact us.  

 

For all WestJet Vacations bookings for travel between February 29 to March 31, 2024, valid on all fare packages:   

· A $0 one-time fee waiver will be offered for changes or cancellations.   

· If you change your booking, the difference in package price applies and is subject to availability.    

·       If you cancel your booking, the funds will be returned as WestJet dollars with a one year expiry date.

· If you cancel your booking, we will refund the air portion of your vacation to the original form of payment. The hotel funds will be refunded to WestJet dollars. Hotel penalties may apply.    

· Any portion paid with WestJet dollars will be returned to your account and the original expiration date (if applicable) will apply.    

· If you booked through a travel agent or online booking agency, please contact them directly.     To make changes to an existing WestJet Vacations booking, please contact us.  

Check your flight status to see if your travel plans are impacted by these advisories

You are automatically enrolled to receive flight disruptions by email and text when you check-in for your flight.

Helpful WestJetter

Self-serve support: Helpful tips

Skip waiting on hold and manage your booking online.

Additional notices

Review notices on happenings at popular airports, new entry requirements to Canada, passport gender identification for non-binary Canadians, how to spot travel scams and more.

Did you find what you were looking for?
Glad we could help! Thank you for your feedback.