Frequently asked questions

Wondering what you can pack, how to earn rewards for your flight or how to get the seat that you want? Here’s a collection of questions that we are frequently asked, with answers all in one place.

Know before you go

Get more information here to apply changes to your booking, change flight information or even change the flight itself. 

WestJet Rewards Member FAQs

Woman wearing a mask waiting for her flight

Know before you go

Pack your bags with confidence and Get Travel Ready.